Senior Facilities Manager

As a Senior Facility Manager, you will take a leadership role in managing a diverse portfolio of client-owned and occupied properties. Your primary purpose is to ensure operational excellence, strict compliance, and superior financial performance across your assigned sites. By leading a dedicated team of facility professionals and managing key relationships with landlords and vendors, you will directly contribute to JLL's business objectives of delivering world-class service and value. This position is a critical opportunity to oversee all aspects of facility operations, from budget management to strategic compliance, ensuring a safe, efficient, and high-quality environment for our clients.

• →

  Lead, manage, and develop a team of Facility Management and Workplace Ambassador professionals, focusing on performance, growth, and succession planning.

• →

  Serve as the primary liaison with third-party landlords, ensuring full compliance with lease agreements and resolving critical tenant relations issues.

• →

  Prepare, manage, and oversee facility budgets, including tracking financial variances and ensuring smooth recovery processes.

• →

  Ensure all facilities operate in accordance with local, state, and federal laws, as well as JLL's standard policies and portfolio-wide initiatives.

• →

  Exercise functional responsibility for all facility management services within your assigned geography, coordinating with vendors and internal teams.

• →

  Provide excellent internal and external customer service, acting as a key problem-solver for all facility-related issues.

• →

  Support the prompt collection of management fees and reimbursements from tenants within the client's owned properties.

• Bachelor's Degree in Engineering or an equivalent combination of professional experience and education.

• A minimum of 8 years of relevant experience in facility management or a related field.

• Strong leadership and relationship-building skills with a proven ability to manage teams.

• Excellent verbal and written communication and presentation skills.

• Demonstrated problem-solving ability and strong interpersonal skills.

• Proven record of providing excellent internal and external customer service.

• Knowledge of standard business and accounting practices, with proficiency in Excel and data analysis.

• Professional designation such as CPM, RPA, or CSM.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.