~5d ago

Senior Facilities Manager

AustraliaAustralia·Sydneysenior
Facilities ManagerConstruction & Real Estate
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Quick Summary

Key Responsibilities

5+ years progressive experience in facilities management, property management, corporate services,

Technical Tools
Facilities ManagerConstruction & Real Estate

About the Role

~1 min read

As the Senior Facilities Manager for JLL new client account across Australia and New Zealand, you will lead the delivery of exceptional facilities management services that enable the clients business success. You will manage a national team which includes Facilities Coordinators and Workplace Ambassadors.

You will drive operational excellence across managed properties, lead vendor partnerships, manage site budgets, and create workplace environments that enhance productivity and occupant satisfaction.

This role requires a strategic leader who can balance client relationship management with hands-on operational execution, demonstrating strong business acumen alongside practical facilities expertise.

You will be the primary operational lead ensuring safe, efficient, well-maintained environments while implementing continuous improvement initiatives that deliver measurable value to our client.

Responsibilities

~2 min read

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    Build and maintain strategic client relationships with stakeholders through proactive communication, regular business reviews, and consultative problem-solving while serving as primary escalation point for service issues

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    Manage site operating budgets, financial processes (PO management, invoice approval, cost tracking), forecasting, and capital planning to meet financial targets and identify cost optimization opportunities

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    Lead day-to-day facilities operations including vendor management, preventive/reactive maintenance programs, procurement processes, and workplace services (moves/adds/changes, space planning)

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    Implement and monitor service level agreements, track performance metrics, and drive continuous improvement initiatives while ensuring sites remain safe, clean, and professionally maintained

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    Lead health, safety, and environmental programs ensuring full regulatory compliance, conduct safety audits, manage incident reporting, and oversee emergency preparedness and business continuity planning

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    Ensure compliance with building codes, WHS legislation, industry regulations, and manage contractor inductions, safety briefings, and permit-to-work processes

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    Lead, develop, and performance-manage direct reports, fostering a service-oriented culture focused on customer satisfaction while coordinating cross-functional collaboration and resource allocation

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    Oversee building systems operations (HVAC, electrical, plumbing, life safety) through appropriate maintenance oversight and coordinate 24/7 emergency response capability

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    Identify and implement continuous improvement initiatives leveraging data analytics, new technologies, and best practices to enhance service delivery, reduce costs, and improve sustainability performance

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    Maintain accurate documentation and recordkeeping systems, oversee office services and supplies, coordinate occupant onboarding, and manage facilities communications and announcements

  • 5+ years progressive experience in facilities management, property management, corporate services, or related operational leadership roles

  • Demonstrated success managing operating budgets and delivering financial performance

  • Proven track record leading vendor relationships and holding service providers accountable

  • Strong understanding of facilities operations including maintenance, cleaning, security, and workplace services

  • Experience managing health, safety, and compliance requirements in commercial environments

  • Knowledge of Australian WHS legislation and workplace regulatory requirements

  • Honest, trustworthy, open to new ideas, challenges status quo

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Location & Eligibility

Where is the job
Sydney, Australia
On-site at the office
Who can apply
AU

Listing Details

First seen
October 4, 2026
Last seen
October 8, 2026

Posting Health

Days active
5
Repost count
0
Trust Level
28%
Scored at
October 10, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Senior Facilities Manager