Property Claims Adjuster (Inside)

The Property Claims Adjuster will investigate, evaluate, negotiate, and resolve property insurance claims through phone-based and other remote communication channels.
This role covers both personal and commercial property losses, including structural damage, contents, additional living expenses, scheduled property, and business income claims.
You will deliver responsive, tailored service to policyholders while coordinating with independent adjusters and preferred contractors to support accurate, timely claim resolution.
Working closely with internal claims teams and other business partners, you will ensure claims are handled in accordance with policy coverage, regulatory requirements, and established procedures.
The position requires strong investigative judgment, negotiation skills, and the ability to manage a consistent monthly claims workload.
You may also contribute to catastrophe response efforts across the company's operating territory when additional support is needed.
This is a full-time remote opportunity for an experienced claims professional who values customer service, collaboration, and continued development in the property insurance field.

• Relevant experience as an inside property claims specialist or equivalent role within the insurance industry.

• A college degree or equivalent education in insurance or business.

• Strong knowledge of property claims investigation, valuation, negotiation, settlement techniques, and claims management practices.

• Familiarity with personal and commercial property insurance products, policy coverage, applicable legal developments, and claims-handling procedures.

• Demonstrated ability to investigate claims thoroughly, assess documentation and damages, exercise sound judgment, and reach appropriate settlement decisions.

• Excellent communication, interpersonal, and negotiation skills, with the ability to build professional working relationships with policyholders, agents, contractors, colleagues, and other stakeholders.

• Strong organizational skills and the ability to manage multiple claims, monitor external service providers, meet productivity targets, and maintain accurate records.

• Willingness to obtain and maintain all required adjuster licenses, including passing applicable state licensing examinations within six months of hire.

• Ability to support catastrophe claims assignments when requested, including overnight travel or extended stays.

• Preferred: Experience handling commercial property claims.

• Preferred: Continuing insurance education through IIA, CPCU, or another accredited insurance education provider.

• Location requirement: Applicants must reside and work in an eligible U.S. state. Eligible states listed for this position include Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, and Wisconsin.