Staff Product Manager, Shopping Experience

The Staff Product Manager, Shopping Experience will lead the strategy and execution of the consumer-facing digital experiences that help customers discover, explore, and purchase products. This role owns a broad range of high-traffic web and mobile surfaces, including the home screen, search, menus, collections, product details, cart, and checkout. You will shape a cohesive product vision that makes browsing intuitive, personalized, and engaging, even across a large and evolving catalog. Working closely with Design, Engineering, Data Science, and Merchandising, you will deliver impactful features and continuously improve the customer journey. You will also help evolve the underlying frontend systems and translate personalization and AI capabilities into useful customer experiences. This is a senior, cross-functional role with significant influence over product quality, conversion, order frequency, and customer retention.

• 10+ years of product management experience, including substantial ownership of consumer-facing mobile and/or web products at scale.

• Demonstrated success leading discovery, browsing, search, or shopping experiences, preferably within a marketplace or catalog-driven business.

• Strong consumer UX instincts and a proven ability to partner closely with design teams to improve product quality.

• Technical understanding of frontend product systems, including component libraries, server-driven UI, and feature flags.

• Ability to work effectively with frontend engineers and understand how architectural decisions affect the customer experience.

• Experience designing and running A/B tests, defining success metrics, and making data-informed decisions in ambiguous environments.

• Proven ability to manage complex roadmaps spanning multiple product surfaces and competing priorities.

• Excellent communication and stakeholder-management skills, with the ability to influence Design, Engineering, and business teams.

• Collaborative, adaptable, and low-ego approach to shared ownership across adjacent product areas.

• Strong strategic thinking combined with attention to execution details and a focus on measurable outcomes.