IT and Technology Manager

A private client in Atherton is hiring a full-time IT and Technology Manager to lead the technology behind a large, multi-structure estate. The property is a sophisticated smart home with integrated automation and an extensive security system, and the family hosts often, from intimate dinners to philanthropic gatherings of several hundred guests. You'll be the first call for anything with a screen, a signal, or a power cord, and you'll have the chance to shape where the estate's technology goes next, from a strong cybersecurity program to AI tools that make the team's work easier.

The family is looking for someone who lives and breathes technology. You follow what's new, try the latest tools, and get excited about finding a better way to do something. You're proactive, curious, and happy to roll up your sleeves, whether that means troubleshooting a kitchen appliance or setting up AV before guests arrive. You don't need to know everything on day one, but you're committed to learning. This is a long-term role with a well-established team, and the family hopes to find someone who will grow with them for years to come.

• →Serve as the first point of contact for all technology across the estate, troubleshooting first and bringing in specialists when needed
• →Operate and maintain the home automation, security, camera, AV, and network systems
• →Support on-site servers, cloud systems, devices, and user accounts
• →Provide remote support to the family while they travel
• →Document systems and build clear processes and an operations manual
• →Lead cybersecurity efforts, including policies, training, and monitoring
• →Champion practical use of AI and new tools across the team
• →Provision equipment, track inventory and licenses, and onboard staff on household technology
• →Manage tech vendors and review proposals and contracts
• →Set up AV for events and pitch in with event logistics as needed
• →Support media projects such as video, podcast, and photo editing, or be willing to learn
• →Travel occasionally to support projects at other properties

• Bachelor's degree required
• Several years of hands-on IT management or systems administration experience
• Private estate, family office, or high-touch service experience a plus
• Strong command of Mac and Apple products, Google Workspace, and networking
• Experience with home automation, security, and AV systems, or a strong drive to master them
• Genuine interest in cybersecurity, emerging technology, and AI tools
• Clear, patient communicator and a true team player
• Exceptional discretion
• Based in Silicon Valley (no relocation offered)
• Legally authorized to work in the US
• Willing to complete an in-depth background check and provide excellent references