Dive Instructor - Russian Rpeaking

OBJECTIVE
Dive instructor Teaching PADI courses, guiding dives and assisting in diving related
work. Assist in excursions and watersport activity.

LOCATION
Kandima Maldives
REPORTS TO
Base-leader
KEY DUTIES / RESPONSIBILITIES
Dive Center:
To participate in all activities in daily routine work in the Aquaholics 6 day week – 8hrs a day.
To conduct all varieties of PADI courses up to Dive Master in at least fluent
English and at least one other spoken language fluently
To conduct all PADI course to PADI standards and keep up to date with changes
the system.
Guiding of dives
Preparing dive excursion and dive courses, such as tank, dive boxes, equipment,
spare, oxygen and take responsibility that everything is in place to safely take out
divers
Check conditions (current, tides, waves, etc) is suitable for the clients before
conducting any activity
Assisting all service towards the Kandima Guests, such as rinsing guest
equipment taking care of the equipment.
Follow the Daily-weekly-monthy, cleaning schedules and inform Base-leader in
case of any issues.
To give enthusiastic Marine related information as well as professional dive and
snorkel related information towards the guests
Participate in the diving and snorkel aware programs.
Ensure safety, wellbeing and enjoyment of the all the guest participating in
activities organised by Aquaholic
Take bookings for diving, and update the activities without delay after booking
to avoid any double bookings.
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Check the booking calendar and update the board accordingly and know you
work schedule
Small housekeeping tasks, (overall cleanness of Aquaholics). Keeping the dive
center clean at all times.
Assigned administration task, such as but not limited to certification registration,
email, daily-weekly-monthly duty checklists.
Ensure we have enough water and towels at the dive center. If towels are running
out, inform the house keeping.
To give clear information to the guest regarding the center
Watersport centre and Excursion
Assist in any assigned Aquaholic watersports activity, like but not limited to
renting out snorkel equipment, canoe, windsurf, SUP, and catamaran.
Assist in cleaning of watersport and snorkel equipment.
Guiding activities like but not limited to snorkeling excursion, dolphin cruise,
Island hopping and fishing trips
Take bookings for snorkeling, watersport and excursions and update the
activities without delay after booking to avoid any double bookings.
Operational
To provide guest recognition at all times by addressing guests by name and
interacting with them on a personal level throughout their stay.
If we have any promotional activities going on always keep updated and inform
the guests accordingly.
Always respect the guest's privacy, never show or display information to others
or on any social media.
To never say 'NO' to a guest by searching for and offering alternatives if a service
is unavailable.
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To always be visible to guests and to be in constant contact with them by actively
addressing them in any public area.
To be fully conversant with all Kandima, facilities and daily functions in order to
up sell the activities.
To be fully conversant with the geographical, cultural and historical aspects of
the Maldives, as well as to be up-to-date on all tourist attractions and tours.
To accept responsibility for, and to show initiative in decision making when
handling minor guest complaints, in order to achieve instant guest satisfaction.
Follow the Standard Operating Procedures set at Aquaholics
Any other assigned task by the (Management) base-leader or Cluster-base-leader
Administration
To ensure that all department reports and correspondence are completed
accurately and punctually
To ensure proper handling of lost and found items.
To follow correct procedures regarding the requisitioning and control of
supplies.
For any incident or accident an 'Incident Report' should be written and
forwarded to the Financial controller within 12 hrs of the incident (fill it in with
the help of the Base leader or the Cluster-base-leader). All the accidents or
incident should be immediately reported to the Dive Base leader or Cluster base
leader.
General Duties
To report for duty punctually wearing the correct uniform with the correct name.
To check 'update board' prior to lunch, to check the schedule. Be on time after the
lunch break in case there might be a booking during the lunch break. Lunch break
time should not be extended without the permission of the Base leader.
To maintain a high standard of personal appearance and hygiene at all times by
following the company's grooming standards.
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To attend briefings and meetings as requested.
To answer telephones in accordance with hotel standards in a manner that is
courteous and friendly. Mention your name and the place and ask how you can
help them.
To have a complete understanding of the hotel's procedures in respect to health,
hygiene, fire and safety.
Live, breathe and deliver the Kandima mission, vision and brand DNA
Always protect the name of Kandima, it management and staff.
To attend all trainings scheduled, even if this should fall outside of regular
working hours
Understands the value of constant training and pro-actively supports all training
activities within Kandima.
Not to be on the mobile phones in front of the guest area. If it is an urgent matter,
please make it short and be somewhere not visible to the guest. Have the ring
tones switched off through the working hours.
MSN chatting or any other social Medias and usage of computer for personal use
should be avoided during working hours.
Performance Evaluation Criteria
Guest Comments
Safety Records of dive center.
Teamwork
Accurate completion of departmental administration work
Flexibility and inter-departmental co-operation
Performance Standards,
Frequency of appraisal:
Performance to be appraised bi-annually
Appraiser:
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To be appraised by the Assistant Base-leader.