Kitchen & Laundry Technician

OBJECTIVE

To conduct repair, preventive maintenance, reactive maintenance so as to ensure that the resort, its amenities and facilities and equipment are maintained at all times to the highest standards. Attend to guest complaint, trouble shooting in a professional approach in Kandima standard.

KEY DUTIES / RESPONSIBILITIES

• →§ Attends departmental briefings and provides feedback and highlights challenges & opportunities to Supervisors/ Managers.

• →Attends to all types of kitchen & Laundry repair and maintenance work required of the resort amenities and equipment.

• →§ Completes repairs as detailed in the repairs and maintenance requests.
• →§ Works within the given time frames of the project requirements.

• →Makes list of materials needed for the repair and reports to the Section head on work to be done.

• →Carries out all work specified in work order forms quickly, accurately, skilfully, economically, efficiently and completely.

• →Renders overtime or changes time schedules as the situation may require without delay.

• →Performs other tasks as may be assigned by the Superior.
• →Make sure that all standard procedures of maintenance are adhered
• →§ Updates preventive maintenance of amenities and equipment as required by the Superior.

• →  Checks that all amenities of the resort are in good shape and safe to use.

• →  Reports any kitchen & laundry issue and malfunctioning of equipment immediately to supervisor for action.
• →Immediately notify the Supervisor on duty of any unusual occurrences or observation with respect to all amenities, machinery and equipment.

• →Thorough knowledge of the Resort's facilities, department, operations and team members.

• → Introduce quality workmanship and services.

• →    Contributes and works as a team, builds and maintains effective and efficient relationship with other departments in order to deliver the Kandima Experience and Standards.

• →    Maintains a professional and friendly attitude towards guests, colleagues, contractors.

• →Maintains positive communication and builds rapport with other departments to provide additional & specialized guest services.

• →Practices good personal hygiene & proper business etiquette.

• →  Consistently performs in accordance to set standards/ levels.

• →  To perform any other duties and may be assigned from time to time by the Chief Engineer.
• →Ensure that the maintenance of kitchen & laundry related. Equipment and facilities of the Resort are carried out in accordance with the Standard Engineering Practice.
• →Ensure that all work orders for his trade is carried out quickly, accurately, skilfully, economically, efficiently and completely.
• →Make sure that all repair works done or service on each and every kitchen & laundry related are properly recorded in the logbook and on the equipment record file

• →Handles all equipment in a proper manner, Practices accident prevention by using safety equipment i.e. gloves, masks, etc.

• →Ensure that safety and health procedures are adhered to at all times.
• →Keeps work shop clean and tidy and free from hazards daily after shift / work.
• →Organized disposal items safely in a timely manner.
• →Ensure that tools, equipment and storage are kept clean and orderly.
• →Store the volatile & flammable material in proper manner according to the department procedures.
• →Ensure good housekeeping and orderliness in his work area.

• →Adheres to fire prevention and safety measures in working area.

• →Possesses full knowledge of emergency procedures.  Responds to Emergency Calls, as may be required.

• →Being part of the Emergency Response Team member in the resort when the need arises.
• →Reduce waste, supplies and materials by re-using or selling, recycle, when possible.
• →Conserve water and energy by adhering to environmental/energy conservation checklist appropriate for his area.
• →Participate in activities concerning the protection of the environment.

• →To report to the Engineering Supervisor/ Duty Engineer on all colleagues and operation matters.

• →To attend all required/ mandatory trainings to develop their skills, improve performance and guest engagement, fire and life safety, emergency procedures and Hygiene.

• →§ To be aware of resort rules and Regulations as specified in the Employee Handbook and Disciplinary measures.
• →Takes ownership to discuss and actions with superior on areas for development and career planning.

• →Immediately reports by informing FOM and Security and turns over lost and found articles to Housekeeping office, following required procedures at all times.

• →Delight through constant interaction with guest, must be able to explain item of preparation when approached by guest.

• →Attends to all guest complaints immediately and initiates/coordinates immediate resolution.

• →Performs other duties as may be required by management from time to time.
• →Keep updated on product knowledge of resort and related activities.
• →Resolve guest complaints to the guest's satisfaction within your level of authority.
• →Maintain excellent grooming and hygiene standards in relation to personal grooming and uniform presentation.
• →To take care and keep in good condition on own safekeeping working tools.
• →To return in good condition the sharing working tools from workshop by log in and log out in tool's loan book.
• →Comply with Resort Safety & Environment policies, initiatives and legislation.
• →Abide by all Work Place Health, Safety and Hygiene regulations at all times.
• →Abide by the guidelines set out in the Employee Handbook.

WORKING CONDITIONS:

• →Office Space:
• →Sharing desk at the Kandima Maldives for paper work related.
• →Technological Support (BMS computer for work related)
• →Individual set of basic working tools.

PERFORMANCE STANDARDS:

• →Specific financial measures of performance:
• →To be agreed at each appraisal
• →Specific non-financial measures of performance:
• →To be agreed on recruitment and at each appraisal.
• →General measures of performance:
• →Frequency of appraisal:
• →Performance to be appraised annually
• →Appraiser:
• →To be appraised by Supervisor

This is not an exhaustive list of responsibility; it is only an indication of the duties and responsibilities expected from you. You could be subject to any other duty and responsibility by the management as and when required