Lexus Internal Service Advisor

Lexus of Westport | A Keeler Automotive Dealership
1317 Post Road East, Westport, CT 06880
Full-Time | On-Site

• →Open, manage, and close internal repair orders from start to finish.
• →Coordinate vehicle inspections, repairs, PDI, recalls, and recon work.
• →Work closely with technicians and Parts to keep repairs moving.
• →Prepare estimates and obtain management approval for repairs.
• →Track parts, labor, sublet, and overall reconditioning costs.
• →Monitor vehicles throughout the recon process and identify delays.
• →Communicate with Sales and Used Car Management regarding vehicle status.
• →Review completed work to ensure vehicles are safe and ready for the sales lot.
• →Maintain accurate notes, costs, and vehicle status in the DMS.
• →Assist Service Management with reporting and workflow tracking.

• Dealership experience as an Internal Service Advisor, Service Advisor, Service Writer, Warranty Administrator, or Recon Coordinator preferred.
• Strong understanding of repair orders, parts, labor, and vehicle repairs.
• Excellent organization and communication skills.
• Ability to manage multiple vehicles and priorities in a busy service department.
• Experience with CDK or another dealership DMS is a plus.
• Valid driver’s license and acceptable driving record.
• High school diploma or equivalent.
• Saturday availability required.