Change Management Lead

United States·ChicagoFull Timelead

OtherChange Management

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Overview

About This Position We are seeking an experienced change management professional interested in helping our clients navigate complex organizational, process, and technology transformations.

Technical Tools

OtherChange Management

About This Position

We are seeking an experienced change management professional interested in helping our clients navigate complex organizational, process, and technology transformations. As a Change Management Lead at Kenway, you will have the opportunity to shape how organizations move through change, from building the case for change through driving adoption on the ground. From day one, you’ll lead change strategy, stakeholder engagement, and communications for some of Kenway’s most complex client initiatives.

Change Management Leads at Kenway are responsible for owning the change management workstream on client engagements, assessing change impact, designing change strategy and communications plans, and driving the organizational change management (OCM) activities that ensure new processes, technologies, and ways of working are successful in adoption. Change Management Leads are also expected to build trusted client relationships, contribute to Kenway’s OCM capability and thought leadership, and mentor team members applying change practices across engagements.

In addition to engagement-level delivery, Change Management Leads are expected to act as a thought partner to Kenway’s broader Change practice, plugging into change portfolio processes and advising on OCM ways of working, templates, and methodology to help evolve Kenway’s change capability across the firm. While this role spans all of Kenway’s industry verticals, experience navigating change within the life sciences (Biopharma, Biotech, Medtech) and healthcare industry, including familiarity with the R&D, clinical trial, commercial, and manufacturing lifecycles, as well as the organizational realities of GxP, FDA/EMA regulations, and validated systems, is a strong plus.

Core Traits We Are Seeking

Delivery Excellence: Change Management Leads are first and foremost consulting practitioners. Candidates must embrace and demonstrate the ability to deliver exceptional quality firsthand throughout Kenway’s engagements, while leading, coaching, and enabling broader project teams to do the same.
Accountability: Change Management Leads must demonstrate a deep sense of integrity, personal responsibility, and commitment to holding others to the same standards. Change Management Leads are the ultimate point of accountability for the health and quality of change activities within and across their engagements.
Tenacity: Under all circumstances, dynamics, and conditions, Change Management Leads are expected to think, behave, and act proactively. Doing so is crucial for preemptively identifying, mitigating, and preventing resistance, while proactively driving progress and taking advantage of opportunities.
Design Thinking: In addition to maintaining the integrity of their engagements, Change Management Leads are expected to demonstrate creativity, innovation, and intellectual fluidity, flowing between strategic thought leadership, conceptual problem solving, and executional rigor when designing change strategies and translating them into executable plans.
Professionalism: Given the complexity, magnitude, visibility, and strategic importance of Kenway’s projects, we consistently interface with a diversity of executive leadership. Change Management Leads are expected to demonstrate executive presence, poise, and cogency in all communications and interactions with client, prospect, and internal stakeholders.
Aptitude: While Kenway possesses deep institutional expertise and proprietary frameworks, no two change journeys are the same. Change Management Leads are expected to demonstrate curiosity, climb learning curves quickly, and adapt change approaches to the uniqueness of each client and project.
Change Acumen: Change Management Leads are expected to demonstrate deep fluency in change management methodologies, frameworks, and tools (e.g., Prosci ADKAR, Kotter’s 8-Step, LaMarsh Managing Change), applying the right approach to each client’s culture, readiness, and context.
Industry Acumen: While this role spans all of Kenway’s verticals, Change Management Leads are expected to build a working understanding of the industry context in which they are delivering change, with life sciences and healthcare industry knowledge, including regulatory and compliance considerations, considered a valuable asset.
Commitment to Kenway’s Guiding Principles: As critical leaders influencing and interfacing with a breadth of internal and external stakeholders, Change Management Leads must steward Kenway’s culture and demonstrate unwavering commitment to our Guiding Principles.