Outbound Sales Development Representative - SaaS/IoT, US/Canada

Are you a driven communicator who loves creating conversations, uncovering opportunities, and opening doors for a global SaaS/IoT product?

Keycafe is seeking an Outbound Sales Development Representative to engage potential customers across the United States and Canada, introducing them to the capabilities of the Keycafe SmartBox. You’ll be at the front line of the sales organization — generating pipeline, qualifying prospects, and setting up Account Executives for success.

If you’re motivated, confident on the phone, highly organized, and ready to grow your career in a fast-moving international sales team, this role is for you.

• → Proactively reach out to targeted prospects via outbound calls, emails, and multi-channel outreach.
• → Qualify leads, understand pain points, and schedule high-quality meetings for Account Executives.
• → Manage and nurture early-stage opportunities from first contact through handoff.
• → Clearly articulate Keycafe’s SmartBox value proposition and how it solves operational challenges.
• → Consistently meet and exceed weekly/monthly outreach and booking quotas.
• → Collaborate with sales and marketing to refine messaging, targeting, and outreach strategy.
• → Maintain accurate activity tracking and lead notes in CRM systems.

Keycafe, headquartered in Vancouver, powers secure and seamless key management for businesses worldwide. Our SmartBox system combines IoT hardware with cloud software to give organizations total control over their keys — anytime, anywhere. From hospitality and property management to logistics, fleets, and government, companies rely on Keycafe to keep operations secure, efficient, and scalable.

• Proven experience as an SDR or in an outbound sales role.
• Excellent spoken and written English with minimal accent.
• Comfortable making cold calls and handling objections professionally.
• Demonstrated ability to meet or exceed measurable sales targets.
• Strong time management skills and the ability to work autonomously in a remote setting.
• Bachelor’s degree or equivalent work experience.
• Tech-savvy, curious about innovative B2B solutions, and quick to learn new tools.

• Experience in SaaS, B2B, or lead-generation environments.
• Exposure to North American markets.
• Familiarity with CRM systems and outbound sequencing tools.