Process Management Officer

This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Process Management Officer within the Marketing & Communications department. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise to dynamic environments and contributing to impactful process improvements.

• →Define and analyze existing business models using process modeling techniques and methods.
• →Manage end-to-end process descriptions (AS IS and TO BE).
• →Design both high-level processes and clarify them down to the level of work instructions.
• →Review and update existing process descriptions and model data.
• →Develop process strategies.
• →Establish process governance.
• →Drive process documentation and optimization.
• →Oversee document management.
• →Provide accurate reporting to management.
• →Coach team members as needed.

• At least 10 years of relevant experience in process or project management.
• Strong technical writing skills and experience with process modeling techniques and methods.
• Proficiency in MS Office, including SharePoint.
• Experience with process modeling tools such as Visio or Aris, and the creation of flow charts.
• Relevant education and/or certification in process or project management.
• Experience in Marketing and Communications is preferable.
• Strong analytical skills, structured approach, and ability to work independently.
• Excellent communication skills in Dutch, French, and English, both written and spoken.
• Diplomatic, customer-oriented, quality-minded, and goal-oriented with a keen eye for detail.

• Expectation: 50% on site and 50% homeworking.