Senior UX Researcher UX Strategy Research Lead

Belgium·Brusselssenior

DesignUx Researcher

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Quick Summary

Key Responsibilities

Identify and understand users by mapping the different audiences of the client's digital services. Conduct user research: interviews, observations, questionnaires,

Requirements Summary

Proven experience in qualitative and quantitative research, user interviews, user testing, persona creation, and user journeys.

Technical Tools

DesignUx Researcher

Keystone Solutions is seeking two Senior UX Researchers / UX Strategy & Research Leads for a consultancy mission at a client site. In this role, you will be responsible for implementing a structured, adaptable, and reusable UX approach to identify users and determine the level of support and UX methods to apply based on the audience, context, and project challenges.

Responsibilities

~1 min read

→Identify and understand users by mapping the different audiences of the client's digital services.
→Conduct user research: interviews, observations, questionnaires, qualitative and quantitative analyses, etc.
→Identify user needs, usages, and constraints.
→Build personas/user profiles based on research results.
→Create a UX evaluation framework to determine the necessary level of UX support for each project based on its audience, challenges, complexity, and existing knowledge.
→Develop a toolbox of reusable UX methods and tools: interviews, questionnaires, personas, user journeys, workshops, prototype testing, user testing, analysis grids, etc.
→Define a methodology to test solutions with users and measure effectiveness when necessary.
→Support teams in integrating user research from the project scoping phase.
→Provide templates, guides, and tools necessary for applying UX methods.
→Help evolve the Design System based on insights from research or user testing.

Requirements

~1 min read

Proven experience in qualitative and quantitative research, user interviews, user testing, persona creation, and user journeys.
Ability to transform research results into concrete recommendations and methodologies.
Experience in a large organization or the public sector is a plus.
Knowledge of accessibility, inclusion, and Design Systems is an asset.

French
Level Native

What We Offer

~1 min read

As a consultant with Keystone Solutions, you will work on dynamic projects that offer a variety of challenges across different client environments. You will benefit from turbo-charged learning opportunities and a commitment to your career growth within our framework. Being a

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.

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