UX Researcher Consultant

Belgium·Brusselsmid

DesignUx Researcher

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Quick Summary

Key Responsibilities

Support business initiatives in delivering intuitive, engaging digital customer experiences within the Concept & UX Chapter.

Requirements Summary

Bachelor/Master or equivalent by experience Studies in psychology, sociology, anthropology, Human Centred Design,

Technical Tools

DesignUx Researcher

The client is seeking a UX Researcher for a consultancy mission through Keystone Solutions. As a Keystone Solutions consultant, you will represent our values and expertise while working on-site at the client’s Brussels headquarters, with a flexible regime allowing for 50% home work. This opportunity is part of our dynamic consultancy model, offering exposure to diverse projects and environments.

Responsibilities

~1 min read

→Support business initiatives in delivering intuitive, engaging digital customer experiences within the Concept & UX Chapter.
→Apply mixed research methods and demonstrate hands-on experience in user research.
→Work as a dedicated researcher for the Daily Banking design team, collaborating with Concept and UX/UI Designers, Product Owners, and Business Analysts.
→Manage stakeholders effectively and prepare, execute, and debrief user interviews and tests.
→Develop research plans and methods tailored to project goals, ensuring maximum benefit from test outputs.
→Promote and develop user research within the chapter, communicating objectives and advantages, raising competency, and involving project team members.
→Collaborate on strategic projects, shape research tracks, spot research opportunities, and define/apply new test methods.
→Organise and manage intake, define user research needs, prepare and execute user interviews/tests, manage test locations, and travel occasionally within Belgium.
→Analyse insights, make actionable recommendations, deliver test reports, and ensure usability of insights in the short and long term.

Research plans
Project plans for new test methods
Test reports

Requirements

~1 min read

Bachelor/Master or equivalent by experience
Studies in psychology, sociology, anthropology, Human Centred Design, or product design
3-5 years of relevant experience in UX (qualitative) research
Experience with diverse user research methodologies (user testing, card sorting, diary study, etc.)
Strong analytical skills for data analysis and reporting
Experience in Agile contexts and familiarity with unmoderated testing techniques and AI tools is a plus
Corporate environment experience; banking experience is advantageous
Team player, quick self-starter, pro-active attitude
Excellent communication, influencing, analytical, and synthesis skills
Languages: Native Dutch or French (for interviews and client contact), Dutch/French bilingual (nice to have), Fluent English (for stakeholder and report communications)

Consultancy Nature: You will work on-site as a Keystone Solutions consultant, bringing our values to every engagement.
Dynamic Projects: Experience a variety of challenges across multiple client environments.
Turbo-Charged Learning: Accelerate your professional development and broaden your expertise.
Skyrocketing Ambition: Grow your career within a supportive and ambitious framework.
Values: As a K-Stone, you embody our core values in every mission.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.