Deputy PM Change Management

This position may be filled prior to the posted deadline.  Interested candidates are encouraged to apply as soon as possible. Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Deputy PM/Change Management Lead with a TS/SCI security clearance to support KITS and our government customer at Langley Air Force Base, VA.   Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement. Deputy Program Management: Program Management Backup and Continuity:  Serve as the primary alternate to the Contractor Program Manager (CPM), assuming full PM responsibilities during absences, leave, or surge periods  Maintain comprehensive awareness of all program activities, milestones, risks, and stakeholder relationships to ensure seamless continuity  Represent the contractor in government meetings, governance forums, and stakeholder engagements when CPM is unavailable    Strategic Coordination:  Lead coordination with ACC Wings for training schedules, facility access, and on-site support visits  Manage Mobile Training Team (MTT) deployment logistics, travel planning, and resource allocation  Coordinate with Wing Points of Contact (POCs) to align adoption activities with operational tempo and mission priorities  Facilitate cross-functional dependencies between training, technical, and support teams    Surge Capacity Management:  Identify and respond to surge requirements (e.g., major exercises, leadership transitions, compressed timelines)  Mobilize additional resources and adjust priorities to meet critical mission windows  Ensure no degradation of service during high-demand periods         Risk and Issue Management:  Monitor program risks and issues from a holistic perspective, identifying  organizational and cultural barriers to success  Escalate issues requiring CPM, COR, or CO involvement with recommended courses of action Participate in weekly Program Status Meetings, providing change management perspective on risk mitigation    Government Relationship Management:  Build and maintain trusted relationships with Wing Commanders, Deputy Commanders, and Group Commanders across ACC  Serve as primary liaison for ACC A3 Directorate and wing-level coordination and issue resolution  Represent contractor interests in ACC governance bodies (Data/AI Councils, Change Control Boards) as directed by the CPM   Change Management Leadership:        Enterprise Adoption Framework Architecture:  Design and document the comprehensive change management strategy for ACC-wide AI/RPA adoption, aligned with Prosci ADKAR methodology and Air Force culture   Develop the adoption framework that defines:  Stakeholder engagement models (leadership, users, champions) Communication strategies and channels  Training and enablement approaches  Resistance management and mitigation tactics  Success metrics and feedback loops  Sustainment and continuous improvement processes  Create standardized playbooks, toolkits, and templates are executable at ACC A3 Directorate and wing level  Ensure framework is adaptable to diverse ACC A3 Directorate and wing cultures, mission sets, and operational environments     Strategic Campaign Development:  Design and lead enterprise-wide adoption campaigns that build awareness, generate excitement, and drive engagement with AI/RPA capabilities  Develop campaign themes, messaging, and visual identity in collaboration with Engagement & KM Specialist  Create multi-channel campaign strategies (digital newsletters, posters, videos, leadership talking points, success stories)  Establish campaign metrics and track effectiveness across the ACC A3 Directorate and wings     User Forum and Community Building:  Design and facilitate monthly ACC-wide user forums (virtual and in-person) where users share experiences, ask questions, and learn from peers   Create agenda frameworks, discussion guides, and facilitation toolkits for forums  Establish and nurture a community of practice for AI/RPA users across ACC   Develop recognition programs for power users, innovators, and champions         Roadshow Planning and Execution:  Plan and lead executive roadshows to ACC A3 Directorate and Wing Commander staffs, presenting AI/RPA vision, capabilities, and adoption strategy  Develop compelling briefings that resonate with operational leaders, emphasizing mission impact and ROI  Facilitate interactive workshops where leadership explores use cases relevant to their mission  Build executive sponsorship and secure leadership commitment to adoption initiatives        Solution-a-thon (Hackathon) Leadership:  Design and facilitate quarterly solution-a-thons where cross-functional teams identify operational challenges and prototype AI/RPA solutions  Develop event frameworks including:  Problem statement definition and prioritization   Team formation and facilitation   Technical mentorship and support   Pitch and demo formats   Winner selection criteria and recognition   Coordinate logistics, participant recruitment, and government SME involvement   Track solution-a-thon outcomes and transition promising prototypes to development pipeline        Resistance Management:  Identify pockets of resistance across ACC (individuals, units, or functional communities)   Conduct root cause analysis to understand resistance drivers (fear,   misunderstanding, cultural factors, workload concerns)  Develop tailored interventions to address resistance:  One-on-one engagement with skeptical leaders  Targeted education addressing misconceptions  Early involvement in solution design  Success story sharing from similar roles/units  Monitor sentiment and adjust strategies based on feedback    Stakeholder Engagement Strategy:  Develop and execute stakeholder engagement plans for key audiences:  ACC A3 Directorate and Wing Commanders and Senior Leaders:  Executive briefings, ROI discussions, strategic alignment    Group Commanders and Squadron Commanders:  Operational integration, resource allocation, priority setting    Functional Leads (A1, A2, A3, A4, A5, A6):  Use case identification, solution validation, sustainment planning    End Users (Airmen and Civilians):  Training, support, community building, feedback collection    Champions and Early Adopters:  Recognition, empowerment, peer advocacy   Tailor messaging, communication channels, and engagement frequency to each audience     Feedback Loop and Continuous Improvement:  Establish mechanisms to collect, analyze, and act on user feedback across all touchpoints   Design and implement surveys, focus groups, and listening sessions   Analyze adoption metrics, support tickets, and usage patterns to identify improvement opportunities   Translate feedback into actionable recommendations for training, platform enhancements, or process changes   Close the loop with users by communicating how their feedback drove improvements     Cultural Transformation:  Position AI/RPA adoption as cultural evolution, not just technology deployment   Address cultural barriers   Foster a culture of experimentation, learning, and continuous improvement   Celebrate failures as learning opportunities in solution-a-thons and innovation activities     Change Management Metrics and Reporting: Define and track change management KPIs:  Stakeholder engagement levels (leadership, users, champions)  Campaign reach and effectiveness  User forum participation and satisfaction  Resistance levels by wing/ACC A3 Directorate  Adoption velocity (time from training to active use)  Cultural sentiment (surveys, feedback themes)  Provide monthly change management updates in Program Management Reviews  Contribute adoption and engagement sections to Quarterly Performance Briefs    Team Leadership and Coordination:    Collaboration with Engagement & KM Specialist:  Partner with Engagement & KM Specialist to translate strategic adoption campaigns into tactical communication products (newsletters, articles, videos, graphics)  Provide creative direction and messaging guidance  Review and approve all external-facing communications for alignment with adoption strategy  Leverage Engagement & KM Specialist's content creation capabilities to scale impact without increasing Deputy PM workload    Cross-Functional Coordination:  Coordinate closely with Training Lead to ensure training content and delivery methods support adoption objectives  Partner with Solutions Architect Lead to identify and showcase high-impact use cases and success stories  Collaborate with Technical Lead to ensure support processes reinforce positive user experiences  Work with Technical Leads to communicate platform updates and new capabilities in user-friendly terms     Working Conditions:     Location and Environment:  Primary Work Location: Joint Base Langley-Eustis (JBLE), Virginia  On-Site Requirement: Physical presence at JBLE required during normal duty hours (0800-1700 EST, Monday-Friday)  Workspace: Government-provided office space in secure facility; access to NIPRNet, SIPRNet, and collaboration tools  Classified Work: Regular access to classified environments (SIPRNet, AFSCI) required for coordination and stakeholder engagement        Travel Requirements:  Frequency: None at this time; however subject to change       Schedule and Availability:        Core Hours:  0800-1700 EST, Monday-Friday  Flexibility:  Occasional early morning or evening meetings to accommodate wing schedules across time zones    Surge Periods:  Increased hours during major milestones, events, or exercises (with advance notice)  On-Call:  Not required, but responsiveness to urgent issues expected    Minimum Qualifications, Certifications, and Platform Credentials: Required Qualifications: Education: Bachelor’s degree in organizational development, Business Administration,   Communications, Psychology, or related field required  Master’s degree in Organizational Change Management, Industrial-Organizational Psychology, or related field strongly preferred    Experience: Minimum 6+ years of organizational change management experience in Department of Defense (DoD) or federal government environments required  Minimum 3 years in leadership or senior consultant role managing enterprise-scale change initiatives required  Proven track record of leading successful technology adoption programs across geographically distributed organizations  Experience working with military or civilian personnel in operational environments  Demonstrated success in building stakeholder relationships at executive and operational levels  Experience facilitating large-group workshops, forums, and collaborative events (100+ participants)    Certifications (Required): Prosci ADKAR Certification (or equivalent change management certification such as Prosci Change Management Certification, CCMP, or CMC) required   CompTIA Security+ (or equivalent DoD 8570 IAT Level II certification) required  Active /Current TS/SCI clearance required    Technical Skills: Virtual Instructor-Led Training (VILT): Experience designing and delivering engaging virtual training and facilitation using platforms such as MS Teams, Zoom, Adobe Connect  Stakeholder Facilitation: Advanced skills in facilitating diverse stakeholder groups, managing conflict, building consensus, and driving decisions  Data Analysis: Ability to analyze adoption metrics, survey data, and usage patterns to inform strategy  Project Management: Proficiency with project management tools (MS Project, Jira, Confluence) and methodologies (Agile, Waterfall)  Communication Tools: Expert in MS Office Suite (PowerPoint, Word, Excel), collaboration platforms (SharePoint, Teams), and survey tools (Qualtrics, SurveyMonkey)    Knowledge Areas: DoD/Air Force Culture: Deep understanding of military organizational structure, decision-making processes, and cultural norms  Change Management Frameworks: Expertise in Prosci ADKAR, Kotter's 8-Step Process, or similar methodologies  Adult Learning Principles: Knowledge of how adults learn and retain information in professional settings  AI/RPA Fundamentals: Understanding of AI, RPA, and automation technologies sufficient to communicate value and use cases to non-technical audiences  Security and Compliance: Familiarity with DoD data handling, OPSEC, CUI, and classification requirements    Personal Attributes: Strategic Thinker: Ability to see the big picture, anticipate challenges, and design comprehensive solutions  Influencer: Skilled at persuading and motivating stakeholders at all levels without direct authority  Resilient: Comfortable with ambiguity, setbacks, and resistance; maintains positive attitude and forward momentum  Collaborative: Works effectively across organizational boundaries, building trust and partnerships  Adaptable: Quickly adjusts strategies and approaches based on feedback and changing circumstances  Mission-Focused: Deeply committed to supporting ACC's operational mission and Airmen success  Excellent Communicator: Clear, concise, and compelling in written, verbal, and visual communication  Empathetic Listener: Genuinely seeks to understand user concerns, fears, and needs  Results-Oriented: Driven to achieve measurable outcomes and demonstrate ROI     Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.   The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.   Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.   Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352