Latitudeinc
Latitudeinc3mo ago
USD 19–25/yr

Customer Service Representative (Scientific Background)

United StatesUnited States·HomesteadFull Timemid
Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer
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Quick Summary

Technical Tools
Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer
This is a fully onsite role in Homestead FL
Salary: $19-25/hr
 
We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication.
 
  • Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.
  • Assist customers with product selection based on scientific application or technical requirements.
  • Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Science degree or previous experience working in a scientific company
  • Strong communication/customer service skills

    • Location & Eligibility

    Where is the job
    Homestead, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    January 19, 2026
    First seen
    March 26, 2026
    Last seen
    May 5, 2026

    Posting Health

    Days active
    39
    Repost count
    0
    Trust Level
    40%
    Scored at
    May 5, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Latitudeinc
    Latitudeinc
    lever

    Technology and engineering staffing firm serving public and private sector clients in the DC corridor

    Employees
    56
    Founded
    2003
    Domain
    latitudeinc.net
    Jobs
    View 314 jobs
    View company profile

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    LatitudeincCustomer Service Representative (Scientific Background)USD 19–25
    Apply Now