Application Support Specialist (SQL Server)

Role Summary

Our client is seeking an experienced Application Support Specialist to manage our SQL Server-based apps. You'll troubleshoot issues, optimize performance, and collaborate with devs to improve app stability. CS degree preferred.

- *Support*: L2/L3 support for SQL Server apps, resolve tickets, identify root cause

- *SQL Expertise*: Write/optimize queries, stored procs, performance tuning

- *Monitoring*: Set up alerts, ensure uptime, performance monitoring

- *Collaboration*: Work with devs, PMs to improve app health

- *Docs*: Maintain runbooks, troubleshooting guides

- *User Support*: Help users with app issues, train on best practices

- 4+ years app support/SQL Server experience

- Strong SQL writing + optimization skills

- Understanding of Windows/Linux servers, networking basics

- Problem-solving, communication skills

- CS/IT degree or relevant experience

- Certifications: Microsoft SQL Server, ITIL

- Experience with cloud platforms (AWS, Azure)

- Python/scripting for automation