Customer Support Specialist
Pakistan·KarachimidCustomer Support SpecialistCustomer
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Quick Summary
Key Responsibilities
Respond to customer inquiries via email, phone, and chat. Troubleshoot and resolve issues related to the platform. Provide platform walkthroughs for customers requesting a demo.
Requirements Summary
Fluent in English (both written and verbal). Prior experience in customer support, preferably in SaaS or tech platforms. Ability to work USA business hours.
Technical Tools
Customer Support SpecialistCustomer
Responsibilities
~1 min read- →Respond to customer inquiries via email, phone, and chat.
- →Troubleshoot and resolve issues related to the platform.
- →Provide platform walkthroughs for customers requesting a demo.
- →Assist users with onboarding and guide them through account setup.
- →Maintain customer records and document interactions in the CRM system.
- →Stay updated on product features and offer insights to improve the user experience.
Requirements
~1 min read- Fluent in English (both written and verbal).
- Prior experience in customer support, preferably in SaaS or tech platforms.
- Ability to work USA business hours.
- Strong communication and problem-solving skills.
Tech-savvy with the ability to quickly learn and explain software features.
Location & Eligibility
Where is the job
Karachi, Pakistan
On-site at the office
Who can apply
PK
About this job
- Who can apply
- Pakistan
- Posted
- 20 days ago
Listing Details
- First seen
- September 25, 2026
- Last seen
- October 16, 2026
Posting Health
- Days active
- 20
- Repost count
- 0
- Trust Level
- 22%
- Scored at
- October 16, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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