Engineer II, Endpoint

• Package, test, deploy, maintain, and retire endpoint applications using established engineering, release, and change-management standards.
• Manage operating system and application patching across supported Windows and macOS endpoints and monitor deployment health and failures.
• Maintain Intune enrollment, configuration profiles, compliance policies, endpoint security controls, encryption, and vulnerability remediation activities.
• Troubleshoot complex endpoint, operating system, application, device management, and compliance issues escalated by Service Desk and Deskside teams.
• Document solutions, identify root causes, create PowerShell or remediation scripts, and automate recurring operational work within approved architecture and security guardrails.

• 5+ years of experience in IT support, including 2+ years of hands-on Intune engineering or advanced endpoint administration.
• Bachelor's degree in technology or a related field, or equivalent practical experience.
• Experience with application packaging, deployment, operating system and application patching, compliance policies, configuration profiles, and endpoint troubleshooting.
• Strong Windows knowledge, working knowledge of macOS management, and PowerShell or similar scripting experience preferred.
• Demonstrated success improving endpoint compliance, security posture, deployment reliability, device health, root-cause resolution, and technical documentation.
• Solid understanding of agile development practices and CI/CD pipelines.

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.

Here's a small snapshot:

·       Complimentary preventive health check-up for you & your spouse

·       OPD coverage

·       Best in class leave plan including paternity & family care leaves

·       Counselling sessions to prioritize mental well-being

·       Exclusive discount vouchers on Levi’s products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.

To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.