Revenue Recognition DTC Team Lead

You're an original. So are we. 

We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world. 

Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen®, Signature by Levi Strauss & Co.™ and Beyond Yoga.

The Revenue Recognition DTC Team Lead owns the accuracy, completeness, control, and continuous improvement of financial and operational transactions generated across Retail Mexico. The role leads the end-to-end reconciliation framework across point-of-sale systems, payment platforms, banking records, and financial systems; directs resolution of high-impact and aged exceptions; establishes standards and performance measures; and provides management visibility into financial exposure, operational risks, and corrective actions.

The Team Lead serves as the primary functional escalation point, supports month-end close and audit requirements, ensures control readiness for new payment and omnichannel initiatives, and develops team capability through coaching, quality review, and knowledge sharing.

• →Own and govern the end-to-end daily reconciliation process for Retail Mexico across POS, payment platforms, banking records, ERP systems, and all relevant payment methods and sales channels.
• →Establish priorities, service levels, review routines, and escalation criteria; monitor completion, exception aging, financial exposure, and action ownership.
• →Lead the investigation and resolution of complex, high-value, aged, or recurring discrepancies, including settlement variances, missing deposits, chargebacks, refunds, and interface failures.
• →Coordinate cross-functional containment, root-cause analysis, corrective and preventive actions, and verification of closure for critical or recurring issues.
• →Review reconciliation quality, supporting documentation, journal or general-ledger impacts, and control evidence to support accurate reporting and month-end close.
• →Maintain compliance with company policies, accounting requirements, internal controls, and audit standards; coordinate remediation of identified deficiencies.
• →Develop management dashboards and communicate trends, risks, decisions, owners, and follow-up actions to Finance, Accounting, Operations, and other leadership stakeholders.
• →Define and maintain standard operating procedures, control points, reconciliation calendars, implementation checklists, and support documentation.
• →Identify systemic issues and lead standardization, automation, and process-redesign initiatives that reduce manual effort, improve reliability, and strengthen controls.
• →Serve as the primary functional escalation point for Store Operations, Finance, Accounting, Treasury, IT, Asset Protection, Customer Service, banks, payment providers, and omnichannel partners.
• →Lead reconciliation readiness assessments for new stores, payment methods, retail technologies, and omnichannel initiatives; provide control recommendations and oversee post-launch stabilization.
• →Monitor unusual transaction patterns and potential fraud indicators; coordinate investigations, quantify exposure, and escalate material risks promptly.
• →Manage provider and banking exceptions by clarifying requirements, monitoring service performance, and driving issues through sustainable resolution.
• →Provide functional leadership to colleagues involved in reconciliation by allocating priorities, reviewing key deliverables, coaching problem solving, and leading knowledge-sharing and training activities.
• →Promote a culture of ownership, disciplined follow-through, confidentiality, and continuous improvement while balancing daily operations, close requirements, projects, and audit demands.

Bachelor’s degree in accounting, Finance, Business Administration, Economics, Industrial Engineering, or a related field. Master is a plus (MBA, Tax, Finance)

Minimum 7 years of professional experience in retail accounting, revenue or payment operations, financial reconciliation, controllership, or a related finance function within a multinational company or complex retail environment.

¨      Proven experience leading accounting or financial-control processes, ideally with supervisory, team-lead, or functional-lead responsibilities.

¨      Technical skills: POS Systems, Omni Buy Online Pick Up in Store (BOPIS), Ship-from-Store, Endless Aisle, Digital Payment Solutions.

¨      Point of Sale (POS) systems.

¨      Banking and payment reconciliation platforms.

¨      Payment gateway platforms (e.g., Adyen, Stripe, Fiserv, Worldpay, or similar).

¨      Financial reporting and reconciliation tools.

¨      Proficiency with ERP systems such as SAP or Oracle, payment-gateway and banking platforms, reconciliation tools, and advanced Microsoft Excel.