Guest Relations & Hospitality Manager (SKS)

United States·Englewood Cliffsmid

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Quick Summary

Overview

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good',

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Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Responsibilities

Develop outreach efforts to support sales team and facilitate brand immersions
Develop clients, propose action plans, and assist with the implementation of marketing networking
Schedule designers, builders, and retail sales associates
Work with District Sales Managers to deliver a luxury experience to our guests
Continuous communications with partner agencies, district sales managers, and the leadership team
Ensure the SKS Skyline Showroom is utilized to its fullest capacity
Travel to Chicago and Napa showrooms as needed in addition to other marketing events
Handle the resolution of issues related to events and showroom immersions
Contribute with ideas, planning and assisting with the execution of strategies, and providing support for the team's brand experience and marketing efforts
Negotiate with partner agencies to ensure client satisfaction while keeping in mind the fiscal responsibility to the organization
Manage the allocation of resources to client satisfaction and customer support
Recruit for service personnel, housekeeping team, and chef's assignments
Train and provide orientation to guest services team and culinary teams

Qualifications

Culinary or related degree
Certification of manager of food and handling with the Department of Health
Basset certification
10+ years of experience in office management and guests relations
Extensive experience in customer service
Knowledge of marketing, brand immersions, experience with handling budgets and delivering key performance indicators
Strong interpersonal skills
Ability to resolve conflicts
Strong administrative skills

Recruiting Range

$115,000—$125,000 USD

What We Offer

~2 min read

✓No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

✓Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

✓Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

✓Performance based Short-Term Incentives (varies by role).

✓Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.

✓Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

✓Group Rate Life and Disability Insurance.

✓Eligible for the relevant benefit programs offered through our partner agencies.

Location & Eligibility

Where is the job

Englewood Cliffs, United States

On-site at the office

Who can apply

About this job

Pay per year: $115,000–$125,000 a year; 76% above the $67,995 median for Other jobs on Jobera (130,710 salaries).
Who can apply: United States
Posted: Today
Employer: has 131 open jobs on Jobera in 2 countries.