25mo ago

Youth Sports Program & Facility Manager

Or-Portland-mid

Facility ManagerConstruction & Real Estate

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Quick Summary

Key Responsibilities

Customer service i.e. checking people in, printing player cards, taking registration and drop in payments and answering questions Attend pre-class Lil' Kickers meetings and trainings,

Requirements Summary

Great customer service skills,

Technical Tools

Facility ManagerConstruction & Real Estate

Benefits:

Competitive salary
Employee discounts
Flexible schedule

Employee Benefits:

League Team Credit (eligible after probationary period)
Free Membership
Employee Discounts on programming
Competitive Wages
Flexible scheduling
Concession discounts
Tips

Company Overview:

Portland Indoor Soccer (https://pdxindoorsoccer.com/) is an Indoor Sports Arenas that run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to adults.

Job Summary:

This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Managers also handle customers’ food & beverage requests. We are specifically looking for applicants to manage our facilites on weekend mornings during our Lil' Kickers classes.

Duties & Responsibilities:

Customer service i.e. checking people in, printing player cards, taking registration and drop in payments and answering questions
Attend pre-class Lil' Kickers meetings and trainings, and complete Lil' Kickers program knowledge online trainings
Professional telecommunications etiquette when on the phone with customers
Assisting with sales of programming and customer memberships
Troubleshooting customer questions and inquiries regarding their program of interest
Understanding and proper use of our scheduling system (Daysmart Recreation)
General facility upkeep and minor maintenance
Proper food & beverage handling, product knowledge, serving and performing accurate transactions
Managing snack shack appearance with stocking, facing and rotation of inventory
Performing proper cash handling and credit/debit transactions
Enforce safety standards

Qualifications:

Great customer service skills, at least one year experience in customer service a plus
Authorized to work in the United States
Oregon food handlers and Alcohol Service Permit
18 years or older
***weekend availability (Saturday and Sunday 7:30am-1:00pm)

Preferred Skills:

Team player and strives to be as proactive as possible
Detailed-oriented and able to multitask and manage time effectively
Ability to build rapport with all customers & families who come into our facility