Vice President of Human Resource

The Vice President of Human Resources oversees the strategy and delivery of an exceptional associate experience; one that develops and retains the best talent and creates a culture of inclusivity and transformation. This includes cultivating and implementing strategies related to talent management, talent pipeline and succession planning, manager/leader development, team effectiveness, and overall employee engagement. This position is required to use business metrics, reporting, and analytics to determine the strategy of the people function within the organization. The role works closely with the senior leadership team to support multiple hotels and the Corporate team.

• Develops and drives organizational effectiveness, and supports the Chief Operating Officer on all major initiatives.
• Acts as a trusted advisor, consultant, and confidant to the Chief Operating Officer and senior leadership team, proactively offering advice, counsel and thought partnership related to HR challenges within the organization.
• Responsible for oversight, leadership, and development of the Human Resources team.
• Provides guidance to property management teams on all HR matters, directing associates on HR functions, and developing, interpreting, and implementing policies and procedures according to federal and state laws and regulations.
• Ensures compliance related to Equal Employment Opportunity, Americans with Disabilities Act, Family, and Medical Leave Act, and other federal and state regulations to mitigate risk and liability.
• Responsible for financial oversight for all HR related expenses/budgets.
• Responsible for creating and driving Talent Acquisition strategy and partnering with hotel leadership to ensure recruiting efforts are meeting the needs of the properties. Participate in key leadership interviews as appropriate.
• Builds and evolves talent development processes including organizational core competencies, goal setting, performance metrics, coaching, and performance evaluations.
• Creates and manages total rewards strategy including property and corporate compensation guidelines.
• Provides oversight on employment and workplace investigations with the highest level of professionalism, integrity, and confidentiality. Prioritizes prompt and thorough investigations, conducted objectively and free from bias.
• Partners with Benefit providers to ensure comprehensive benefit plans are in place and evaluates regularly. Ensures compliance related to all benefits programs including Leave of Absences.
• Drives diversity awareness and demonstrates behaviors that create a culture of acceptance, belonging and inclusion.
• Cultivates professional and technical knowledge by attending educational workshops, HR conferences, reviewing professional publications, establishing personal networks, and participating in professional HR associations.
• Attendance is a key component of this position.
• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
• Maintains open and effective communication with team members and management.
• Attends and participates in team meetings.
• Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties and responsibilities as assigned.

• Bachelor's degree from an accredited university or equivalent in related field required.

• A minimum ten (10) years of experience gained through increasingly responsible management positions within Human Resources, in the hospitality industry.
• Experience in employment law and compliance on state and federal levels.
• Demonstrated experience supporting multiple hotels or business locations across multiple states.

Spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff. A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge. Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets. Exercises judgment within defined procedures and policies to determine appropriate action. Develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives.

Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions.

Specific supervisory duties include, but are not limited to the following:

• →Determines and creates policies, procedures, and manuals for direct reports.
• →Establishes objectives and goals for the team.
• →Assigns, monitors, and reviews work; evaluates direct report's performance.
• →Recruits and interviews.
• →Orientates and trains.
• →Issues corrective action and makes recommendations for termination.
• →Investigates and resolves concerns and complaints.
• →Creates department work schedules.
• →Approves time records and time off requests.
• →Proactively assesses risk to establish systems and procedures to protect organizational assets.
• →Ensures compliance with safety regulations.
• →Develops and oversees the department's budget.

• Senior Professional Human Resources (SPHR) Certification, ATD, or other related certification(s).

This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

• Ability to think strategically and assist in creating short- and long-term goals to support growth of the workforce and company.
• Strong leadership presence with the proven ability to influence and drive change with senior leaders in a scaling organization, aligning the people strategy with business goals and growth.
• Ability to quickly build strong relationships with multiple partners and to coach and develop colleagues at all levels.
• Critical thinking skills: ability to develop, document and effectively communicate strategies.
• Excellent communication, presentation, reporting, and interpersonal abilities and skills.
• Strong organizational skills.
• Proficient in time management; the ability to effectively organize and manage multiple priorities.
• Recognizes an emergency situation and takes appropriate action.
• Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.
• Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance.
• Analytical and problem-solving skills.
• Strong focus on accuracy and precision.
• Performs well with frequent interruptions and/or distractions.
• Understands how to develop and implement business strategies.
• Ability to interpret and create policies, procedures, and manuals.
• Able to communicate appropriately and effectively with all levels of management and external stakeholders.
• Business acumen, including but not limited to financial management, budgeting, cost control, and revenue optimization.
• Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).
• Exceptional interpersonal skills to include coaching, counseling, and mentoring.
• Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations.
• Knowledge of key industry trends, best practices, regulations, and the current industry landscape.
• Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary.
• Proficient in negotiations.
• Proficient in public speaking.
• Basic math skills.
• Proficient in Google Docs/Microsoft Word.
• Proficient in Google Sheets/Microsoft Excel.
• Proficient in Google Slides/Microsoft PowerPoint.
• Proficient in Gmail/Microsoft Outlook.
• Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
• Able to maintain a positive and professional working environment.
• Fosters a culture of excellence.
• Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

• 25% travel required.

• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.
• Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

• None: No exposure to adverse environmental conditions (typical office/administrative setting).

This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.

The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.

The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.

 
Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.

Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.