Meetings and Events Coordinator

• Ensure all billing requirements are met.
• Answer all telephone inquiries in a pleasant, courteous and professional manner and ensure that all pertinent information is noted accurately and legibly and quickly communicated to Director of Meetings and Events or Catering Sales Managers.
• Assist and handle all administrative needs of Director of Meetings and Events or Catering Sales Managers. 
• Prepare all written communications: memorandums, BEOs, contracts, sales letters, cover letters, thank you letters, mailings, collateral, etc
• Ensure that administrative operation has adequate par stock of materials necessary to perform all daily tasks and order supplies on regular basis.
• Perform all administrative duties in a tidy, organized manner and maintain offices in an orderly and guest ready environment at all times.
• Responsible for daily distribution of guarantee sheets, memos, reader boards and their accuracy. Must walk throughout hotel to deliver last minute events.
• Responsible for ordering and correct billing of all coat checks.
• Check all banquet statements and ensure their accuracy before the conclusion of all events.
• Maintain a par stock of all printed menus and sales collateral as well as a stock of completed sale kits.
• Print and assemble all table menus, place cards and tent cards as needed.
• Place all flower orders as needed and ensure correct billing.
• Communicate all last minute changes, additions and cancellations via telephone or hand delivered memo.
• Ensure that all entries in Delphi are accurate.
• Fax all necessary correspondence
• Attend all necessary meeting and take appropriate minutes.
• Prepare all necessary reports: forecasts, pace reports, lost business reports, inquiries, booking reports, trace reports.
• Make room reservations as needed and ensure the delivery of amenities.
• Process all purchase orders and special requests.
• Order all audio visual requests as needed.

Salary: $32.99-$37.04 per hour

• High school diploma and a college degree in hotel or business administration are required.
• Extensive experience in similar luxury establishment
• Experience in a similar operational area for a minimum of two years
• The specific strategic or operational knowledge needed to perform the job
• Basic secretarial/administrative knowledge such as business letter, BEOs and telephone etiquette is required.
• Excellent telephone skills and manners. Ability to interact with fellow employees and clients of the hotel both via phone and in person.
• Knowledge of hotel structure and how all departments interact.
• Proficient in Microsoft Word, Excel, Power Point and Delphi.