Commercial Associate

🏷️ Title: Commercial Associate

👫 Department: Found, Commercial. Reporting to the Head of Commercial, Found

💰 Salary: OTE £75,000 - £105,000 (£50,000 - £70,000 base) + equity

🎁 Benefits & Culture: See here

📈 Equity: A very generous EMI share offering

🌴 Holiday: 26 days + bank holidays

💗 Mission: Elevate later life for everybody and build the care sector of the future

💻 Office Policy: Hybrid with a minimum of 2 core office days per week

🌍 Office Location: London Bridge, London, UK

🔍 The Opportunity:

• →

• Taking a vertical from a handful of customers to a real, repeatable revenue line

• Understanding a largely local-authority-funded world, where buying decisions and ROI look different to private-pay care

• Selling honestly while the product is still evolving, and turning feedback into what we build next

• Working out what to build, sell and say first, with no blueprint to copy

• You have a strong sales spike. You're confident on the phone, love outbound and have a track record of hitting targets in a B2B commercial role

• You're a natural generalist. You're as happy digging into a market, writing messaging or giving product feedback as you are closing a deal

• You've built something from scratch before, such as a new territory, product line, process, society or side project, and you enjoy the ambiguity

• You work well across teams and can translate between providers, product and engineering

• You build genuine relationships: empathetic and consultative rather than "salesy"

• You explain value in plain language to people who aren't always tech-savvy

• You're motivated by targets and commission, and want to own this vertical for at least 12 months

• Bonus: startup experience, B2B SaaS, or exposure to regulated or publicly funded sectors. Care sector experience is not required

Sound like you but not quite 100%? Apply anyway. We're looking for potential and passion, not a perfect CV match.

• You want an established playbook, a structured process and constant guidance

• You want to focus purely on closing and aren't interested in the wider commercial and product picture

• You're not comfortable with outbound prospecting

• You're looking for a stepping stone and want to move into something different in 6 months

We'd love to see a short video (2-3 minutes) answering this question:

Introduce yourself, tell us why you’re interested in Lottie and what makes you a good fit for this role.

🔢 Lottie’s Interview Process

Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb.

Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe's fastest growing tech companies. Most recently, Lottie was the acclaimed winner of Deloitte Fast 50, LinkedIn Top Startups, The Sunday Times Tech 2026 and Startups 100.

As of today, Lottie offers three core products:

• Lottie (B2B2C Marketplace) - Free service that helps families find the UK’s best care homes and home care services.

• Found by Lottie (B2B Vertical SaaS) - AI-native OS software supporting care providers to effectively manage their enquiries, occupancy and finances. Eliza by Found is our newest Found module. AI agents that handle care home enquiries - so no family goes unanswered. Launch video here.

• Seniorcare by Lottie (B2B Vertical SaaS) - Employee benefit helping companies deliver outstanding eldercare support to their employees.