Lead Specialist, Change Management II

Job Purpose

To lead and execute end-to-end change management and communication strategies for transformation initiatives across Maaden. The role requires operating in a fast-paced, agile environment, similar to a marketing agency model, managing multiple priorities, stakeholders, and campaigns simultaneously. The position ensures effective stakeholder engagement, clear communication, and high adoption of change initiatives.

Key Accountabilities

• Change & Communication Execution

• Design and deliver integrated change and communication plans for multiple initiatives in parallel

• Translate complex business transformations into clear, engaging messaging for different audiences

• Develop high-quality communication materials (campaigns, leadership messaging, storytelling, internal branding)

• Agile Delivery & Campaign Management

• Operate in an agile, sprint-based environment with rapid turnaround times

• Manage multiple “campaigns” simultaneously (similar to agency client handling)

• Prioritize competing requests and deliver under tight deadlines

• Stakeholder Management

• Act as a trusted advisor to senior stakeholders and project leads

• Handle high-pressure situations, ambiguous requirements, and last-minute changes

• Align messaging across functions to ensure consistency and clarity

• Adoption & Impact Tracking

• Monitor change adoption, engagement levels, and communication effectiveness

• Adjust strategies dynamically based on feedback and data

• Support embedding of new behaviors aligned with “Team Maaden”

Minimum Qualifications, Experience and Competencies

Minimum Qualifications: 

• Bachelor’s degree in Communications, Business Administration, HR, or related field 

•  Certification in Change Management (e.g., Prosci, ADKAR) is preferred

   

Minimum Experience:

•  6–8 years of experience in change management, internal communications, or consulting 

• Experience working in fast-paced environments (e.g., marketing agencies, consulting firms, or transformation programs) 

• Proven experience managing multiple stakeholders and projects simultaneously 

• Experience supporting large-scale transformation or culture change initiatives

Maaden High Performance Competencies:

• Discipline

• Agility

• Collaboration

• Continuous learning

• Pace

Skills:

• Core Skills

  • Exceptional communication and storytelling skills (written and verbal)

  • Strong stakeholder management and influencing skills

  • Ability to simplify complex information into clear messages

• Agile & Delivery Skills

  • Ability to work in agile environments with rapid iterations and shifting priorities

  • Strong project and time management under pressure

  • High responsiveness and ability to deliver with short turnaround times

• Behavioral Competencies (What you’re really hiring for)

  • Resilience and ability to perform under pressure

  • Proactive, solution-oriented mindset

  • Comfort with ambiguity and frequent change

  • High ownership and accountability