Senior Commercial Planning Manager

We’re looking for a Senior Commercial Planning Manager to own how Make forecasts, sets targets and steers commercial performance. You’ll help leadership make faster, data-driven decisions that accelerate revenue growth.

You’ll take open-ended, high-impact revenue problems, quantify what they’re worth, and drive the solution from analysis to implementation.

• A seat at the table. You’ll work directly with the leadership team and CEO on planning, targets and the decisions that shape our top line.
• Impact you can measure. Your work shows up in revenue: more reliable forecasts, clearer targets and less revenue left on the table.
• AI-first ways of working. You’ll use AI tools to move faster on analysis, modelling and business cases.

• →Own commercial forecasting, building transparent models across sales pipeline, enterprise renewals, self-serve signups and churn, and improve their accuracy over time
• →Co-lead annual planning and target setting with senior leadership, including the metrics behind them
• →Give leadership a clear view of performance, with the key drivers, risks and opportunities
• →Size the impact of commercial initiatives and turn open-ended questions into clear recommendations
• →Lead revenue governance projects, such as discount programsand churn prevention, working across Sales, Product, Finance and Data to get changes adopted
• →Build repeatable, increasingly automated planning and reporting with our data and analytics partners

• Relevant experience. Ideally 4+ years in commercial analytics, strategic finance/FP&A, revenue operations, business operations or a similar analytical role.
• SaaS experience. You have a strong understanding of SaaS or B2B subscription businesses: sales pipelines, renewals, self-serve funnels and churn.
• Commercial acumen. You tie your work directly to revenue, retention and business outcomes. Commercial instincts matter more to us than technical complexity.
• Analytical foundations. You have strong quantitative and modelling skills, and you’re comfortable using SQL to work directly with data.
• End-to-end ownership. You’ve taken ambiguous business problems from diagnosis to implementation on your own.
• Senior stakeholder influence. You’re confident partnering with C-level and commercial leaders, explaining complex analysis clearly and gaining buy-in, including when the message is difficult.
• Pragmatic judgement. You know when 90–95% accuracy is enough to make a decision, and you don’t get stuck on discrepancies that won’t change the outcome.
• Drive and energy. You’re motivated by measurable results, ideally projects that generated or saved significant revenue, and you bring positive energy to the team.
• AI-native habits. You use AI tools daily to speed up your work, with the judgement to challenge their output.

🤝 We roll together - We practice radical candor, challenge ideas openly, and use feedback to get better together.

🚀 Customer impact first - We get things done with craftsmanship, focus on outcomes, raise the bar, and create real customer impact.

⚽ Game on! - We take extreme ownership, move fast, and embrace change as opportunity.

For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.

At Make, we know that exceptional work comes from people who bring different perspectives and experiences. We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. We encourage people of all backgrounds, identities, abilities, and experiences to apply. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business. We have zero tolerance for discrimination or harassment of any kind.  

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