1d ago
New

Client Engagement Specialist

FranceFrance·ParisFR Executive/Cadremid
Customer SuccessClient Enablement Specialist
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Quick Summary

Key Responsibilities

Client Engagement team is an international Sales team responsible for closing transactional inbound project opportunities coming from companies without contract with Malt,

Technical Tools
Customer SuccessClient Enablement Specialist
🪐 Discover our galaxy
 
Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
 
- A diverse team of 600 Malters across 6 European countries
- A culture that champions equality (50% of our Comex are women) and inclusive growth
- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
- A mission to give everyone the freedom to work differently
 
Ready to help shape the future of work? Your next chapter starts here! 🪐
 
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

About the Role

~2 min read
Client Engagement team is an international Sales team responsible for closing transactional inbound project opportunities coming from companies without contract with Malt, on both Enterprise and SMB segments

As our future International Client Engagement Specialist, you’ll be in charge of all companies located outside of France, with a strong focus on Germany (but also UK, Spain etc...)
 
  • Generate Revenue from Inbound volume
  • Select most promising projects among high volume of inbounds received on Malt
  • Challenge and refine the project briefs expressed by clients,  identify best-fit profiles and close successfully projects posted on Malt 
  • Detect potential from most promising companies
  • Ask discovery questions to assess potential of companies and transfer most promising ones to Account Executives 
  • Boost Clients autonomy on the platform
  • Support clients towards more autonomy on the platform
  • Work with Malt Product team to escalate client feedback and improve client experience on Malt.
  •  

  • B2B Experience: a first experience in B2B sales, account development, or client engagement.

  • Language Skills: Native or C2 operational fluency in both German and English. French is a plus. 

  • Pipeline Rigor: Strong organization to manage high-volume pipelines, fast follow-ups, and precise context-switching across markets.

  • Consultative Mindset: Ability to run discovery conversations, identify client pain points, and uncover expansion potential.

  • Team Spirit: Energy, humility, and a collaborative mindset tailored for a fast-paced scale-up.

  • You thrive on turning high-volume inbound interest into fast, measurable revenue.

  • You enjoy spotting hidden expansion opportunities and educating clients on modern talent strategies.

  • You prefer testing, iterating, and taking ownership over following a rigid playbook.

  • First call with our Talent Acquisition team to better understand your background and aspirations (30-45 minutes).

  • Interview with your future manager to delve into your experience and the specifics of the role (45-60 minutes).

  • A business case, which will be evaluated to assess your specific skills

  • Final interview with a C-level executive to discuss Malt’s long-term vision.

  • Malt is the perfect space to thrive personally and professionally 💫
     
    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
    - Equity: Every Malter is entitled to stock options 
    - Lunch vouchers (legal benefit): €9/day on your Swile card
    - Transportation (legal benefit): 50% reimbursement (any type of transport)
    - Healthcare insurance (legal benefit) 
    - RTT: From 8 to 12 days off per year
    - Sports: Company participation to a Gymlib (Wellpass) membership
    - Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
    - Remote work: Hybrid policy balancing on-site and home office
    - Team building events organized every year
     
    Ready? Get your ticket to Malt 🪐 
     
    At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
     
    Your profile may be subject to background screening. For more information see our candidate privacy policy.

    Location & Eligibility

    Where is the job
    Paris, France
    Hybrid, some on-site time required
    Who can apply
    FR

    About this job

    Who can apply
    France
    Posted
    1 day ago
    Employer
    has 28 open jobs on Jobera in 5 countries.

    Listing Details

    Posted
    October 29, 2026
    First seen
    October 30, 2026
    Last seen
    October 30, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    70%
    Scored at
    October 30, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust

    Malt is a leading European freelance marketplace connecting businesses with a vast community of freelancers and independent consultants, simplifying talent acquisition and project management.

    Employees
    501-1,000
    Domain
    View company profile
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    Client Engagement Specialist