Automotive Service Advisor - Toyota

Modern Toyota of Winston-Salem is looking for a motivated, customer-focused Service Advisor to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships with customers, and are driven by performance-based earnings, we'd love to hear from you.

As a Service Advisor, you'll serve as the primary point of contact between our customers and service technicians, ensuring every customer receives an exceptional service experience from start to finish.

• 5 days per week
• Monday–Friday: 7:30 AM – 6:00 PM
• Every 3rd Saturday: 8:00 AM – 4:00 PM

• →Greet customers promptly and professionally.
• →Listen to customer concerns and accurately document vehicle needs.
• →Recommend maintenance and repair services based on manufacturer recommendations.
• →Prepare estimates and explain repairs clearly.
• →Communicate with technicians throughout the repair process.
• →Keep customers updated on vehicle status and timelines.
• →Deliver exceptional customer service that builds long-term relationships.
• →Ensure repair orders are accurate and completed efficiently.

• Previous automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Sales-oriented mindset with the ability to build trust.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced dealership environment.
• Valid driver's license with a clean driving record.

Modern Automotive Network has been a privately owned, fourth-generation family business since 1933. We are committed to investing in our employees by providing outstanding benefits, continuous training, and opportunities for career growth. Our team members are the foundation of our success, and we're proud to offer an environment where hard work is recognized and rewarded.

Modern Automotive Network is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and welcome applicants of all backgrounds regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.