Conference Setup Supervisor

Conference Set-Up Supervisor

We are seeking a detail-oriented and service-driven Conference Set-Up Supervisor to join our team in delivering exceptional experiences in a Forbes Five-Star environment. This role is responsible for ensuring the flawless preparation and execution of banquet and event operations across ballroom, meeting, and outdoor function spaces. Oversee the setup, breakdown, and storage of tables, chairs, linens, skirting, and all related event equipment in a timely, efficient, and safe manner. Ensure all event spaces are maintained to the highest standards of cleanliness, organization, and presentation. Supervise banquet operations, ensuring seamless service delivery aligned with luxury service standards. Coordinate and execute guest requests and special event arrangements with precision and attention to detail. Inspect all setups to ensure accuracy, consistency, and compliance with client specifications and company standards. Monitor and uphold sanitation and safety practices across all service and back-of-house areas. Collaborate with other departments to ensure a cohesive and exceptional guest experience. Utilize event management systems (e.g., Social Tables or similar platforms) for planning and execution.

The Ideal Candidate must have:
• A minimum 1 year of supervisory experience in a similar role or Banquet Supervisor / Event Operations Supervisor at a luxury five-star hotel
• Proven banquet or event operations experience
• Strong organizational skills with exceptional attention to detail
• Ability to communicate effectively in English, both verbally and in writing
• Proficiency in computer systems and event management software
• Ability to lift up to 50 lbs. and perform physical setup tasks
• Must be able to work flexible work hours including evenings, weekends, and holidays
• Possesses a keen eye for detail and a proactive, solutions-oriented approach
• Thrives in a fast-paced, high-standard environment
• Exhibits professionalism, leadership, and the ability to inspire team performance
hours, weekends and holidays

Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.