Frasers House, A Luxury Collection Hotel, Singapore - University Intern - Food & Beverage

• Deliver warm, personalised service in accordance with luxury hotel service standards.
• Assist guests with food and beverage enquiries, recommendations and feedback.
• Support restaurant reservations, seating arrangements and guest waiting lists.
• Serve food and beverages accurately and assist with table set-up, clearing and resetting.
• Operate POS systems and relevant technology to support daily operations.
• Assist with opening, operating and closing duties, including service station replenishment.
• Follow Workplace Safety & Health, food hygiene, responsible alcohol service and food waste management procedures.
• Support guest loyalty initiatives and build positive rapport with guests.
• Carry out assigned duties according to the daily roster and work effectively with the F&B team.
• Participate in continuous improvement activities and suggest ways to improve service and productivity.
• Identify personal learning and development opportunities to improve performance.
• Follow hotel emergency, crisis response and business continuity procedures. 

• High school graduate and above
• Flexible to work rotating shifts, weekends, and public holidays. 
• Prior exposure to customer service or hotel operations is advantageous (internships/part-time). 

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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.