Front Desk Agent

Additional Information: This hotel is owned and operated by an independent franchisee, SMG Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Providing guests with assistance, and information in a courteous, efficient, and friendly manner
• Processing all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
• Following up on services provided to guests
• Presenting a friendly, outgoing, energetic, and guest-service oriented demeanor
• Performing additional duties as required.

• Strong customer service background
• Cash handling experience
• Ability to multi-task in a fast-paced environment
• Basic computer and administrative skills
• Ability to maintain a professional appearance and demeanor at all times
• Availability to work a flexible schedule
• Strong English language skills
• Desire to learn, grow and advance

This company is an equal opportunity employer.

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