Front Office Night Supervisor - (m/f/d)

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. 

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:

At The Ritz-Carlton, we craft experiences that stay with our guests long after their visit. As a Night Auditor / Supervisor, you play a vital role in ensuring the smooth and efficient operation of the hotel during the overnight hours. You will combine exceptional guest service with precision in financial and administrative tasks, maintaining the highest standards of accuracy and hospitality throughout the night.

• →Provide a warm and professional welcome to late-arriving guests and ensure a seamless check-in and check-out experience during night hours
• →Handle guest requests and concerns promptly and efficiently, maintaining the highest level of service excellence
• →Perform nightly accounting tasks, including balancing daily revenue, verifying transactions, and preparing financial reports
• →Ensure all systems are accurately updated and support the front office in administrative duties
• →Coordinate with other departments to ensure smooth overnight operations and readiness for the following day
• →Maintain security and safety standards throughout the night shift

• Professional experience in the upscale hotel industry, preferably in Front Office or Night Audit
• Strong sense of responsibility, reliability, and the ability to work independently during night shifts
• High level of accuracy and attention to detail, especially in financial tasks
• Professional communication skills and well-groomed appearance
• Resilience, flexibility, and a team-oriented mindset
• Quality awareness and commitment to excellence
• Excellent knowledge of German and English, both spoken and written; additional languages are an advantage
• Experience with OPERA and MS Office is advantageous

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.