General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Linchris. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Consistently demonstrate and uphold Mainsail Lodging & Development's Core Values.
• Deliver exceptional guest experiences that reflect Marriott International’s standards.
• Foster a culture of accountability, engagement, and continuous improvement.
• Build a strong leadership culture based on honesty, transparency, collaboration, and mutual respect.
• Drive revenue growth, profitability, and market share while maximizing owner returns.
• Lead all operational, financial, and strategic functions of the hotel.
• Conduct regular leadership meetings and operational reviews.
• Ensure compliance with Marriott brand standards, company policies, and operating procedures.
• Lead capital projects, renovations, and property improvement initiatives.
• Manage guest concerns and oversee service recovery efforts.
• Develop, present, and achieve annual operating, marketing, sales, and capital budgets.
• Drive profitability while maintaining exceptional guest satisfaction.
• Set and execute both short-term and long-term strategic goals.
• Develop cost-control initiatives and operational efficiencies.
• Provide accurate monthly reporting, forecasting, and business reviews to ownership and stakeholders.
• Monitor daily business reports and adjust operational strategies accordingly.
• Maximize room revenue and market share through strategic revenue management practices.
• Oversee vendor relationships, purchasing, and contract management.
• Serve as the final decision-maker for key leadership hiring decisions.
• Develop and mentor the Executive Leadership Team.
• Ensure compliance with all applicable federal, state, and local regulations.
• Actively represent the hotel within the local community and hospitality industry.
   

What You Have

• Bachelor's degree required; advanced degree preferred.
• Prior General Manager experience is strongly preferred.
• Minimum of 10 years' experience in a management role overseeing operations, sales and marketing, finance and accounting and/or related professional area; including 3+ years as Hotel Manager / Resort Manager / Director of Operations with significant exposure to Rooms and Food & Beverage operations.  
• Marriott brand experience is strongly preferred.
• Experience working directly with ownership groups, investors, and asset managers.
• Proven success managing complex Food & Beverage operations.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong presentation and public speaking abilities.
• Advanced understanding of hotel financial management, forecasting, budgeting, and balance sheet analysis.
• Proficiency with Microsoft Office Suite and hospitality management systems.
• Demonstrated ability to lead through influence, collaboration, accountability, and innovation.

Full-Time Associate Benefits: 

• Medical, Dental & Vision  
• HSA & Flexible Spending Account Options  
• Basic Life & Disability Plan Options  
• 401(k) Retirement Plan  
• Paid Time Off  
• Holiday Pay  
• Career Training & Development Opportunities  
• Tuition Reimbursement  
• Bereavement Leave  
• Employee Assistance Program (EAP)  ·
• Jury Duty (may vary by state)  
• Employee Discounts

This company is an equal opportunity employer.

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