Revenue Coordinator-TEMPORAL

Responsible of Revenue Management tactical needs and support for Power of M implementation

General Requirements

• Demonstrate excellent knowledge of Marriott’s Revenue Management systems.
• Demonstrate excellent knowledge of Marriott’s room inventory systems.
• Apply comprehensive knowledge of Revenue Management concepts, tactics, and processes.
• Understand how to evaluate business trends.
• Demonstrate strong deductive reasoning.
• Demonstrate attention to detail, a task-assignment focus, and the ability to draw conclusions.
• Follow up effectively and consistently.
• Demonstrate strong organizational skills in managing tasks.
• Communicate effectively by presenting ideas, meeting expectations, and providing concise, organized updates.
• Deliver presentations effectively to an audience.
• Demonstrate effective listening skills.
• Manage group and interpersonal conflicts effectively.
• Understand how to navigate a culturally diverse work environment.
• Work effectively in a multitasking environment.
• Demonstrate energy and enthusiasm.
• Use a problem-solving approach to make decisions and follow up.
• Demonstrate personal integrity, effective time management, and a highly visible presence within areas of responsibility.

• Authorize room availability, rates, and restrictions 
• Support the CALA RMAS team with daily office tasks.
• Execute and distribute strategy packages.
• Provide hotel support and assist in preparing strategy calls.

• Prepare daily, weekly, and monthly reports to support strategy development.

• HPP (High Performance Pricing)
• MarRFP
• MRDW
• One Yield
• MARSHA

• ACRS

   

• DTT / The Power of M
• Supports assigned hotels throughout the Prepare, Ready, Launch, and Stabilize phases of The Power of M deployment.
• Coordinates Revenue Management deployment activities, milestones, and deliverables with hotel teams, Mission Crew members, RMAS owners, and implementation partners.
• Supports Room Setup Tool and Product Catalog activities, including room and inventory configuration review, data validation, and readiness checks for the new central reservation system.
• Monitors completion of assigned readiness tasks and Revenue Management learning requirements, follows up on open items, and escalates risks that may affect deployment timing or quality.
• Participates in readiness reviews, dress rehearsals, cutover support, issue triage, and timely escalation during launch.
• Provides post-cutover stabilization support, including adoption coaching, optimization, issue follow-up, and closure of outstanding Revenue Management deployment items.
• Uses standard work packages, checklists, and escalation paths; tracks effort and progress by hotel, phase, and activity to support consistent execution and continuous improvement.

1. Building Successful Relationships

• Communicates Revenue Management philosophies to Franchise Owners and representatives
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Communication

• Speak to clients and co-workers using clear, appropriate and professional language.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Enter and locate work-related information using computers and/or point of sale systems.

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Protect the privacy and security of cliets and coworkers.
• Perform other reasonable job duties as requested.

CRITICAL COMPETENCIE