22h ago

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Senior Director, QE

United States·Bethesdasenior

OtherDirector

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Quick Summary

Overview

Work with our vendors and internal MI associates to shape and create end-to-end quality solutions across applications for execution by Quality Engineering Analysts.

Technical Tools

OtherDirector

Work with our vendors and internal MI associates to shape and create end-to-end quality solutions across applications for execution by Quality Engineering Analysts. Understands functional and technical capabilities of applications to meet current and future testing requirements. Defines and creates the next generation of solutions to drive application value and speed to flawless implementation and integration. Drives the creation and adoption of automated testing to facilitate innovation, quality, and speed to market. Partners with vendor and internal Marriott teams to provide leadership, strategy, and orchestration of all testing events to ensure that quality gates are met consistently, drive automation, and coordinate all impacted groups across the

enterprise. Provides expert guidance on test environment strategy, setup, and configuration. Establishes processes for monitoring and improving testing processes. Resolves and makes decisions on complex, non-routine service requests with moderate to high risk for new and existing systems.

The Testing and QE product produces services including Enterprise Testing, Test Data Services, Environment Management, QE, Tools and Automation. Drive Enterprise Testing activities and release readiness criteria across a shifting set of enterprise products on an on-going basis. Orchestrate complex testing environment in coordination application engineering / testing teams. Improve overall Quality Assurance by setting baseline, target improvements, measuring and reporting progress. Move and maintain the enterprise testing capability to a best-in-class service.

Required

Undergraduate degree in engineering or computer science discipline and/or equivalent experience/certification

Proven experience leading and delivering enterprise level projects that require extensive cross-organizational collaboration and deliverables

5+ years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset

10+ years in an IT role as a strategic thinker that relates technology solutions to customer use cases

8+ years' experience engaging highly technical architecture, engineering and operations teams and driving outcomes with QA automation

8+ years' experience in software development, test engineering, with expert-level expertise in multiple testing methodologies

Preferred

Graduate Degree in a technical discipline

Comfortable applying a combination of qualitative and quantitative methods to define success

Experience in the design, implementation and operational support of mission critical products

Strong influencing skills and an ability to overcome barriers while driving change

Ability to build strong relationships and network throughout the broader IT community

Experience in researching emerging technologies and trends, standards, and products

Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams

Strong knowledge of emerging tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise

Strong attention to detail with an ability to operate effectively across multiple priorities

Experience with DevOps tools (e.g. Git, JIRA, Ant, Maven, Jenkins)

Experience in waterfall, agile, and hybrid software methodologies

Demonstrated ability to anticipate future software engineering opportunities as related to improving quality

Technology leadership experience in a sourced environment

Trains and mentors Quality Engineering team and peers as appropriate in the use of testing tools and procedures

Establishes a consistent approach to creating test data and conditions for test scenarios

Provides direction for QE automation application development including leading automation script reviews

Harmonizes multiple testing events and teams as required to communicate release readiness

Establishes processes to manage defect lists and related reporting to stakeholders

Collaborates with Infrastructure and application development/delivery leadership to continuously improve testing capabilities

Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested

Identifies opportunities to enhance the service delivery processes

Lead complex quantitative and qualitative analyses for delivering automated testing processes and tools

Validates that team is reviewing and documenting testing schedules and expected testing results

Collaborates with architecture teams to ensure viable testing solutions

Works with project teams to confirm that testing is considered and scheduled in the overall project plan and that test plans are developed and executed

Validates the creation and documentation of testing standards and best practice knowledge repository

Facilitates achievement of expected deliverables and obligations of

Validates completeness of requirements and their intersection with quality processes prior to Service Provider solutioning

Ensures all projects follow the defined SDLC (e.g. waterfall, agile)

Ensures proper coordination with appropriate IT and vendor relations teams

Provides consultation for routine and complex quality systems development

Ensures early warning to the business stakeholder executives regarding degraded or missed service levels

Coordinates with Operations and Infrastructure teams for deployment and production support activities

Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed

Maintains a proper balance between business and operational risk

Follows the defined project management standards and processes for Quality Assurance

Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics

Makes short term plans for the team to effectively utilize resources

Monitors Service Provider outcomes

Reviews estimates of work effort for client project provided by Service Providers for accuracy

Facilitates timely resolution of service delivery problems and minimizes the impact to clients

Create a compelling vision, clear direction and strategy for the team

Generate enthusiasm and understanding of the information security vision and how each role contributes to the achievement of that vision

Ensure capabilities are developed and resources are aligned to support the strategy

Attract, motivate, develop and retain highly skilled leaders; champion and model leadership development

Create and sustain a work environment that drives associate engagement and enables business success

Ensure appropriate processes are in place and executed to drive collaboration and alignment within the team and with the broader IT organization

Serve as a role model and ensure all information security leaders are visible and effective partners with IT counterparts, broader Marriott stakeholders, and service provider

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.