Server Agent / F&B Service Expert (Seasonal) - Dstrikt Steakhouse PM (m/f/d)

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. 

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:

• →Deliver personalized, anticipatory service in alignment with The Ritz-Carlton Gold Standards to create exceptional guest experiences during the evening service
• →Provide expert knowledge of steak cuts, preparation methods, and wine pairings; confidently guide guests through the menu
• →Accurately take and deliver orders, ensuring flawless food and beverage service with attention to presentation and timing
• →Maintain impeccable mise en place, manage a clean and organized station, and uphold luxury dining setup standards
• →Collaborate seamlessly with culinary and service teams; support fellow Ladies and Gentlemen and contribute to smooth, efficient operations
• →Adhere to all hygiene, safety, and brand service standards, handling guest feedback professionally and proactively

• Minimum 1-2 years of experience in a similar role within a luxury or fine-dining environment
• Strong knowledge of à la carte service procedures 
• Excellent communication and interpersonal skills
• Detail-oriented, with a polished and professional demeanor
• Ability to work evening shifts, weekends, and holidays
• Very reliable knowledge of German and English, any additional language advantageous

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.