Spa receptionist - W Prague

At W Hotels, we don’t just offer a stay — we create experiences. Our mission is to ignite curiosity and expand worlds. We are bold, unconventional, and always evolving. Luxury to us means freedom: the freedom to be yourself, explore your desires, and expect whatever, whenever.

Our guests — The Connectors — are charismatic, curious, and full of energy. They bring people together, seek new experiences, and thrive on the unexpected. At W, we match that energy.

• →Welcome guests with warmth, professionalism, and personality
• →Manage spa reservations and appointment scheduling
• →Handle guest check-in/check-out and process payments
• →Provide information about spa treatments, facilities, and products
• →Coordinate with therapists to optimize daily schedules
• →Maintain accurate guest records while ensuring confidentiality
• →Support retail sales of spa products
• →Keep the reception and guest areas clean, organized, and inviting
• →Anticipate guest needs and deliver personalized service
• →Resolve guest requests and concerns with a positive, solution-focused approach

• →Friendly, outgoing personality with a passion for guest service
• →Strong communication skills (Czech & English required)
• →Organized, detail-oriented, and able to multitask -Professional appearance and positive attitude ---Ability to work in a fast-paced, dynamic environment
• →Team player with a proactive mindset