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$106,087 - $167,304/ yr (based on agency authority, qualifications and State salary rules)

CHIEF OF POLICY & ORGANIZATIONAL DEVELOPMENT (Program Manager Senior I)

United StatesUnited States·Baltimoresenior
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Overview

Introduction �\r\nThe Maryland\r\nDepartment of General Services (DGS) supports State and local government\r\nagencies, as well as local non-profit organizations and the citizens of\r\nMaryland,

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Introduction

�\r\nThe Maryland\r\nDepartment of General Services (DGS) supports State and local government\r\nagencies, as well as local non-profit organizations and the citizens of\r\nMaryland, by providing facilities management, real estate and surplus property\r\nservices, as well as security and law enforcement for State buildings. DGS is\r\nalso responsible for a full spectrum of facilities, engineering, design and\r\nconstruction services, almost $1 billion in annual contract administration, and\r\noverseeing the State procurement process. Here at DGS, we truly Do Great\r\nService… Consider joining our team!�\r\nThis is a Management Service\r\nposition which serves at the pleasure of the Appointing Authority (“at-will”).\r\nTo apply, see the Further Instructions section below.\r\n\r\n\r\n\r\n

GRADE

STD 0023\r\n

LOCATION OF POSITION

Office of the Secretary\r\n301 West Preston\r\nStreet\r\nBaltimore, MD 21201\r\n

Main Purpose of Job

The Maryland Department of\r\nGeneral Services (DGS) is seeking a talented and experienced Program Manager\r\nSenior I to serve as Chief of Policy and Organizational Development. This\r\nposition manages the Department's policy research, drafting, and standardization\r\nfunction and establishes DGS's first dedicated policy training and leadership\r\ndevelopment function. The Chief works collaboratively with divisions to build\r\ntheir capacity to develop sound and consistent policy. This position reports to\r\nthe Director of Strategic Policy Initiatives, Innovation, and Compliance and\r\nserves as a peer to the Chief Compliance Officer and the Chief of Performance\r\nImprovement & Innovation.\r\n

POSITION DUTIES

Duties for this\r\nposition include, but are not limited to:�\r\n-�Manages\r\nthe Department of General Services' policy research, drafting, and\r\nstandardization function in support of the Director's policy framework.�\r\n- Leads\r\norganizational development for the agency by establishing DGS's first dedicated\r\ntraining and leadership development function, including an annual training\r\nplan, leadership development programming for supervisors and managers,\r\nagency-wide policy literacy workshops, training toolkits, and coaching for\r\nstaff and emerging leaders.\r\n- Conducts\r\nlegal, regulatory, and best practice research, and drafts new and revised\r\ndepartment-wide policies to reflect legislative changes, operational data, and\r\nstakeholder feedback.\r\n- Serves\r\nas the agency's governance authority for the policy lifecycle, including\r\nformat, templates, drafting standards, approval workflow, and the centralized\r\npolicy tracking system and Master Review Schedule.\r\n- Serves\r\nas the day-to-day point of contact for divisions on policy questions,\r\nfacilitates cross-functional working sessions, coordinates with the peer Chiefs\r\non policies within their domains, and maintains external partnership policies\r\nsuch as the Tenant Handbook.\r\n- Prepares\r\nbriefing materials for quarterly leadership briefings and contributes metrics\r\nto the annual Policy Effectiveness Report.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will\r\nbe given to applicants who possess the following�preferred\r\nqualification(s). Include clear and specific information on your\r\napplication regarding�all qualifications.\r\n- Master’s degree from an accredited college or\r\nuniversity in Public Administration, Public Policy, Business Administration,\r\nOrganizational Development, Organizational Leadership, or a related field.\r\n- Experience leading policy development and\r\norganizational development initiatives, including developing, evaluating, and\r\nimplementing policies, procedures, strategic initiatives, and organizational\r\nimprovement efforts.\r\n- Experience advising executive or senior-level\r\nleadership on organizational strategy, policy development, operational\r\neffectiveness, workforce planning, and organizational change.\r\n- Experience leading enterprise-wide or\r\ncross-functional initiatives, including strategic planning, process\r\nimprovement, organizational restructuring, change management, and performance\r\nimprovement.\r\n- Experience working in Maryland State government\r\nor another governmental organization, with knowledge of State personnel\r\npolicies, regulations, legislative processes, and/or the State Personnel\r\nManagement System (SPMS).\r\n

SELECTION PROCESS

It\r\nis important that you provide complete and accurate information on your\r\napplication.� Please include all\r\nexperience and education that is related to this position.� All information concerning your\r\nqualifications must be submitted by the closing date; information submitted\r\nafter the closing date will not be considered.\r\nCredit is given for relevant part-time, temporary or volunteer experience\r\nbased on the number of hours worked per week; you must include the time spent\r\non such activities on your application.\r\nNote\r\nthat for any position requiring a college degree or college credit, you will be\r\nrequired to submit a college transcript prior to being offered a position.� You may submit your transcript as part of the\r\napplication process.\r\nPlease\r\nnote that selected candidates may be required to complete and successfully pass\r\na State and Federal fingerprint background check prior to being hired.\r\nYou\r\nmust be legally authorized under the United States Immigration Reform and\r\nControl Act to be hired in the position for which you apply.\r\n

BENEFITS

The State of Maryland offers a\r\ngenerous benefits package that includes:\r\n- Tuition reimbursement, if funding is\r\navailable, for those who qualify\r\n- Flexible work schedules and\r\ntelework opportunities for many positions\r\n- Free mass transit in\r\nBaltimore & Annapolis\r\n- Generous paid leave that\r\nincreases with years of service\r\n- Paid holidays\r\n- Health coverage with low\r\nout-of-pocket costs\r\n- Employee & employer\r\ncontributory pension plan�\r\n�\r\nClick on the\r\nlink below for more information.\r\nSTATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

TO APPLY:\r\nInterested applicants should email a resume and\r\ncover letter to dgs.resumes@maryland.gov, including “Chief of\r\nPolicy” in the subject line.\r\nFor questions, call our HR Office at\r\n410-767-4985. For more information about DGS, please visit: https://dgs.maryland.gov/.\r\nDGS is an Equal\r\nOpportunity Employer\r\n

Location & Eligibility

Where is the job
Baltimore, United States
On-site at the office
Who can apply
US

About this job

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United States
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First seen
October 22, 2026
Last seen
October 22, 2026
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CHIEF OF POLICY & ORGANIZATIONAL DEVELOPMENT (Program Manager Senior I)$106,087 - $167,304/ yr (based on agency authority, qualifications and State salary rules)