MEDICAL CARE PROGRAM ASSOCIATE I

GRADE

ASTD10

LOCATION OF POSITION

MDH - Kent County Health Department\r\n300 Scheeler Road\r\nChestertown, MD 21620\r\n

Main Purpose of Job

The main purpose of this position is to assist Maryland residents with application, enrollment, redetermination and continued eligibility for Medical Assistance programs through Maryland Health Connection. This position reviews, verifies and processes eligibility information in accordance with state and federal regulations, provides client education, coordinates referrals to health and community resources and supports access to health coverage and services.\r\n

MINIMUM QUALIFICATIONS

\r\nEducation:� �Graduation from an accredited high school or possession of a high school equivalency certificate.�\r\n\r\n\r\n\r\nExperience: Six months of clerical experience applying policies in a medical care, health insurance or federal or State entitlement program.\r\n\r\n-OR-�\r\n\r\n\r\nSix months of general clerical or administrative experience in one more of the following: data entry and record keeping, intake and interviewing, responding to inquiries, explaining information, writing correspondence, maintaining policies, procedures, rules, and regulations, and completing general clerical tasks.�\r\n\r\n\r\nNotes:\r\n\r\n\r\n1. Candidates may substitute additional general clerical experience on a year-for-year basis for the required education.\r\n\r\n\r\n2. Candidates may substitute thirty credit hours from an accredited college or university for the required experience.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess the following:\r\n\r\n\r\n Experience assisting individuals with application, enrollment, or case maintenance activities for medical assistance, Medicaid, Maryland Health Connection, Health Benefit Exchange programs or other public health benefit programs\r\n Experience reviewing, verifying, and obtaining documentation necessary to process eligibility determinations, maintain case records and resolve complex eligibility issues or case discrepencies\r\n Experience processing program referrals and specialized program documentation, including activities related to Complaint Resolution Unit referrals, Prenatal Risk Assessments, Newborn Reports, Local Health Service requests or similar program-specific functions\r\n Experience conducting community outreach activities, participating in community resource events, and educating clients regarding managed care organizations, health insurance options, public health programs and available community resources\r\n Experience determining eligibility for state-funded or federally-funded assistance programs, including applying policies, regulations and eligibility criteria to individual cases\r\n\r\n\r\n

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�Please report all related education, experience, dates and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).�\r\nComplete applications must be submitted by the closing date.�Information submitted after this date will not be added.�\r\nIncorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application.\r\nCandidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.�Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.\r\nIf additional information is required, the preferred method is to upload.� If you are unable to upload, please fax the requested information�to 410-333-5689.�Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.\r\nFor questions regarding this recruitment, please contact the�MDH Recruitment and Selection Division at 410-767-1251.\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or�Application.Help@maryland.gov.�\r\nAppropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.\r\nWe thank our Veterans for their service to our country.\r\nPeople with disabilities and bilingual candidates are encouraged to apply.\r\nAs an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.\r\n