Fleet Maintenance Manager

Oversee fleet maintenance operations and manage vehicle maintenance programs ensuring they are executed in an efficient, safe, compliant, and cost-effective manner. Provide leadership and coordinate and direct supervisor and employee activities engaged in servicing and repairing equipment and vehicles assigned to the company.

JOB DUTIES AND RESPONSIBILITIES

· Plan, manage, and monitor preventive maintenance and repair programs for all company vehicles

· Monitor and direct the shop’s operational performance and efficiency; take action to redirect activities appropriately to ensure that all repair/maintenance work is performed in a safe, efficient, and timely manner

· Verify all jobs are performed to the highest levels of quality and professionalism, meeting 3A or quality standards, and holding personnel accountable to this standard

· Write up estimates and work orders and oversee the shop’s planning/scheduling of work. Report to management on shop performance, fleet performance, and costs; implement procedures for process improvement and efficiencies

· Review and make recommendations on scope of work and specifications for major procurements related to fleet maintenance

· Perform justification and life cycle cost analyses; perform trend analyses for various vehicle performance and maintenance issues and related expenses

· Support and contribute to the development and success of warranty and policy programs for recovery of expenses

· Be a direct contact for customers, always responsive to their needs and schedules

· Assist in the development and implementation of standard operating procedures for vehicle maintenance using known best practices

· Coordinate with the shop supervisor to monitor and control inventory, supplies, and equipment levels; maintain levels as required to assure completion of all work orders without delay

· Assist in the direction of departmental activities in budget cycle requirements

· Assure timely and assertive responses to inspection findings, working closely with company safety and DOT compliance managers

· Assist in the development and leadership of short-and-long-range planning activities covering all aspects of fleet maintenance operations

· Establish or assist in the establishment of programs, policies, and procedures to attract, develop, and retain a competent and motivated workforce, including but not limited to recruiting, hiring, training, performance management, counseling, grievances, and appeals

· Maintain advanced knowledge of brakes, electrical systems, suspensions, and structural components of tank trailers and the direct repair and maintenance of

· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

· High school diploma or equivalent and 5 to 8 years of experience in fleet maintenance (diesel engine, heavy equipment repair) coupled with supervisory experience

· Technical degree in the diesel engine, heavy equipment repair industry preferred

· Management experience preferred

· Certification and/or License – ASE T Master Certified preferred; Certified Automotive Fleet Management (CAFM) Financial Systems, CAFM Risk Management, and CAFM Information Management preferred; commercial driver’s license preferred

KNOWLEDGE, SKILLS, AND ABILITIES

· Thorough knowledge of safe working practices, DOT, OSHA and other federal and state regulation

· Knowledge of and skill with Microsoft Office Suite and company computer systems

· Knowledge of principles and practices of supervision, training, and personnel management

· Knowledge and understanding of the financial and budgeting functions of an organization

· Able to perform root-cause problem solving

· Able to communicate clearly and effectively, both verbally and in writing

· Able to demonstrate strong customer service orientation

· Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)

· Able to handle multiple tasks simultaneously

· Able to collaborate and encourage employee engagement; able to coach, develop, engage, and retain a team of employees

· Able to handle challenging or conflict situations with tact and professionalism (i.e., conflict resolution skills)

· Able to adapt to changing organizational and operational needs; able to lead others through change

· Negotiation skills (vendor agreements)

· Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans