Senior IT Architect

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

• →Define and maintain ServiceNow platform architecture, standards, and roadmap aligned with enterprise technology strategies.
• →Design scalable, secure, and sustainable ServiceNow solutions supporting performance, integration, and compliance requirements.
• →Lead implementation and configuration of ServiceNow applications, modules, and platform capabilities.
• →Design and oversee integrations between ServiceNow and enterprise systems using REST APIs, IntegrationHub, and related technologies.
• →Establish and enforce platform governance, coding standards, architectural guardrails, and security best practices.
• →Collaborate with business stakeholders, enterprise architects, and technology teams to translate requirements into technical solutions.
• →Create and maintain architecture blueprints, technical documentation, configuration standards, and implementation guidelines.
• →Mentor ServiceNow developers and administrators through technical leadership, design reviews, and knowledge sharing.

• Bachelor's degree with 8+ years of IT experience OR Master's degree with 6+ years of IT experience, including ServiceNow platform architecture, design, and implementation.
• 2+ years of experience as a ServiceNow Platform Architect leading enterprise-scale ServiceNow solutions.
• Active ServiceNow Certified System Administrator (CSA) certification.
• Experience leading ServiceNow customization, development, configuration, and integration initiatives.
• Experience with ServiceNow architecture, JavaScript, HTML, CSS, AJAX, and platform scripting.
  Nice to Haves:
• ServiceNow Certified Application Developer, Certified Implementation Specialist (HR, Customer Service Management, or IT Service Management), or ServiceNow Architect certification.
• Experience developing and maintaining ServiceNow architecture blueprints and platform governance frameworks.
• Experience building custom Service Portal widgets, pages, Configurable Workspaces, and Flow Designer solutions.
• Experience with ServiceNow AI Search, Now Assist, Predictive Intelligence, and platform optimization initiatives.
• Experience implementing REST integrations, IntegrationHub spokes, OAuth authentication, and Single Sign-On solutions.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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