Community Care Partner

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

The Community Care Partner is a full-time position based in the South East region.

The Community Care Partner under the Support at Home Program, is responsible for delivering care management activities that enable older people to live safely and independently at home.

Working within a rights-based, person-centred framework, the Care Partner Community collaborates with participants, their supporters, and interdisciplinary teams to coordinate tailored, responsive and inclusive support.

Working within a Shared Care Team, the Care Partner Community role will include:

• Care planning: including reviewing care plans and budgets
• Service planning and management: including working with clients, their registered supporters and formal carer's delivering care within the government guidelines
• Monitoring, reviewing and evaluating care: with a focus on wellness and re-enablement but also identifying risks and supporting culturally safe care.
• Support and education: including helping clients and their supporters to make informed decisions or access other ageing-related programs.

The Care Partner Community has a key role in planning and overseeing care service delivery across all support streams, including the End-of-Life Pathway, and Assistive Technology and Home Modifications (AT-HM), and work closely with the Clinical Care Partners and Senior Care Partner when a participant’s needs require advanced clinical input or complex care planning.

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve
• A compassionate, flexible and positive approach to effective client care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment
• You will also be required to provide evidence of, or in the process of obtaining: 
• A current NDIS Screening Check.

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.