Implementation Specialist

Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

We are seeking a high-caliber Implementation Specialist with a deep understanding of the Cybersecurity landscape. In this role, you will be the technical architect behind our customers' success, ensuring that global organizations can seamlessly deploy and optimize Hexnode’s security solutions. You will act as a strategic consultant, bridging the gap between complex security requirements and technical execution.

• 3–7 years of proven experience in Technical Implementation, Onboarding, or Solutions Architecture with a focus on UEM, MDM, or RMM.
• Hands-on expertise in deploying and configuring leading solutions such as Microsoft Intune, VMware Workspace ONE, Jamf, or Ivanti.
• Deep understanding of modern security protocols, Zero Trust frameworks, and best practices for remote monitoring and patching.
• Strong technical capabilities in understanding customer environment, Active directory, cloud idps, network solutions, different Operating Systems, Security solutions
• Ability to define and execute implementation plan based on customer use cases.
• Solid foundational knowledge of network security (VPN, Proxy, Firewall), endpoint protection, and cloud-integrated IT environments.
• Experience with RMM and Patch Management platforms like Kaseya, ConnectWise, or NinjaRMM.
• Exceptional ability to manage customer expectations, identify technical blockers, and solve complex problems under pressure.
• Ability to articulate technical concepts clearly to both engineering teams and non-technical business stakeholders.
• BE/B.Tech or MCA in Computer Science, Information Technology, or a related field.

• Prior experience with advanced network security methodologies and enterprise endpoint management strategies.
• Familiarity with cloud-native security concepts, architectures (AWS/Azure/GCP), and associated technologies.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.