Customer Care Emergency
TanzaniamidCustomer SupportCustomer Service Representative
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Quick Summary
Overview
Description Answer theft and emergency calls from clients promptly. Confirm incident details and assess the situation. Give clients clear instructions and support throughout the incident.
Technical Tools
Customer SupportCustomer Service Representative
- Answer theft and emergency calls from clients promptly.
- Confirm incident details and assess the situation.
- Give clients clear instructions and support throughout the incident.
- Track the vehicle using the GPS system and share its location with the FCO and recovery team.
- Coordinate with FCOs, the recovery team and other relevant departments. Escalate serious cases in accordance with company procedures.
- Follow up on every active case until the vehicle is recovered or the case is formally closed.
- Keep clients informed about the progress of their cases.
- Accurately record all actions, calls and outcomes in the relevant system
Location & Eligibility
Where is the job
Tanzania
On-site within the country
Who can apply
TZ
About this job
- Who can apply
- Tanzania
- Posted
- Today
Listing Details
- First seen
- November 10, 2026
- Last seen
- November 10, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 54%
- Scored at
- November 10, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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