BOX OFFICE ASSOCIATE: HI-FI & HI-FI Annex (Seasonal)

United States·Indianapolismid

OtherAssociate

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Quick Summary

Requirements Summary

Prior event or customer service experience Ability to walk/stand for extended periods of time Skills Required Excellent customer service, communication,

Technical Tools

OtherAssociate

HI-FI is a live music and special events venue located in the Fountain Square District of Indianapolis, IN. HI-FI presents national, regional and local concerts 6 nights per week.

Responsibilities

~1 min read

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Open, close and manage box office during events
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Sell tickets and upgrades using our in-house ticketing platforms
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Manage customer service and event inquiries via phone, email, and in person
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Support event manager and artist tour manager for credentials, access and VIP events
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Process and manage customer seating upgrades
→Settlement and reconciliation of cash transactions at the end of shift
→Change venue marquee at the end of each shift
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Present a positive attitude and welcoming first impression to customer
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Maintain a clean and organized working space

Requirements

~1 min read

High School diploma or equivalent
Must be 18 years of age or older
Comfortable using online technology and proficient typing skills
Preferred: Prior event or customer service experience
Ability to walk/stand for extended periods of time

Excellent customer service, communication, and phone etiquette skills
Problem-solver who excels at troubleshooting
Preferred: Experience using an online ticket platform such as See Tickets, Eventbrite, Ticketmaster
Comfortable using online technology and proficient typing skills
Positive, outgoing personality who can remain pleasant under challenging situations
Self-starter who can excel with little supervision

Entertainment venue with live music
Atmosphere ranges from loud and high energy to quiet and eclectic

Notice: Company may conduct a background check on any applicant prior to offering an employment opportunity.

If you are interested in applying, please submit your application through this employment portal.

HI-FI is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ethnic or national origin, or any other status protected by State and Federal Law.