Houseperson

Description

• →Review and execute BEOs (Banquet Event Orders) and diagrams accurately (tables, chairs, staging, linens, props, signage, AV placement coordination).
• →Set and reset event spaces with speed, care, and precision—ensuring alignment, spacing, and presentation meet Gravitas standards.
• →Break down events efficiently and safely; return furniture and equipment to proper storage locations and standard layouts.

• Maintain cleanliness and presentation of all function spaces before, during, and after events (floors, walls, furniture, fixtures, restrooms near event areas as assigned).
• Stock and stage event supplies: linens, china, glassware, flatware, chafers, risers, service equipment, décor/props, and back-of-house support items.
• Support FOH and events team during high-volume moments (water station refresh, trash runs, quick resets, emergency supply pulls) as directed.

• Proactively identify and correct imperfections (scuffs, stains, wobbling tables, uneven spacing, wrinkled linens, damaged items).
• Report maintenance issues immediately and coordinate with management/engineering/vendor partners when needed.
• Handle special member/client requests professionally—communicating changes clearly to the Events team and Manager on Duty.

• Keep event storage, linen areas, and equipment rooms organized, labeled, and “inspection-ready.”
• Assist with counts, restocking, and careful handling of club assets to prevent loss or damage.

• Follow safe lifting and moving techniques; use dollies/carts properly; keep walkways and exits clear.
• Maintain calm, discreet professionalism in member-facing areas—representing Gravitas with polish and urgency.

• Every room is BEO-perfect, photo-ready, and set on time.
• Resets happen quickly with zero disruption to member experience.
• Storage areas are clean, organized, and equipment is treated like luxury assets.
• Communication is proactive—issues are surfaced early and solved fast.
• All other duties as assigned by leadership are completed efficiently.

Gravitas is built on elevated hospitality, discretion, and operational excellence. Housemen are trusted to protect the member experience by executing with urgency, precision, and pride—quietly delivering the behind-the-scenes excellence that makes service feel effortless.

Requirements

• Strong attention to detail and pride in producing a “luxury finish.”
• Ability to read and execute BEOs, diagrams, and written instructions (preferred).
• Clear communication and a team-first mindset; ability to take direction and anticipate needs.
• Comfort working in a fast-paced, service-forward environment with high standards and frequent pivots.
• English communication skills required; additional languages a plus.

• Ability to stand/walk for up to 8 hours.
• Frequent bending, stooping, crouching, reaching; use of hands/wrists for set-up work.
• Ability to lift/move up to 100 lbs with assistance or proper equipment.
• Vision abilities include close vision, distance vision, depth perception, and focus adjustment.

Due to the nature of private clubs and events, this role requires a flexible schedule, including evenings, weekends, and holidays, based on business demand.