3d ago
New

Representative, Customer Care

Saudi ArabiaSaudi Arabia·RiyadhFull-timemid
OtherCustomer Care
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Quick Summary

Overview

Who Are We❓ Step into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region,

Technical Tools
OtherCustomer Care

Step into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery no matter how far or remote the location may be.

But don’t just take our word for it Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

Responsibilities

~1 min read

Requirements

~1 min read
  • Education: A diploma or bachelor's degree in a related field.
  • Experience: At least one year of experience in customer service, preferably in delivery apps or the tech industry.
  • Skills:
    • Strong communication skills, both verbal and written.
    • Proficiency in using computer applications and CRM software.
  • Abilities:
    • Ability to work under pressure and resolve issues quickly and efficiently.
    • Strong multitasking abilities with the capability to handle multiple inquiries at the same time.

What We Offer

~1 min read
✓Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.
✓Competitive Compensation: Our compensation packages are competitive and include potential share options. Additionally, you will benefit from a performance-based commission/ incentive  structure, rewarding your achievements.
✓Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
✓Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

Location & Eligibility

Where is the job
Riyadh, Saudi Arabia
On-site at the office

Listing Details

Posted
October 4, 2026
First seen
October 4, 2026
Last seen
October 6, 2026

Posting Health

Days active
1
Repost count
0
Trust Level
60%
Scored at
October 6, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Representative, Customer Care