Coordinator, Program - Kentwood, MI

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Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Program Coordinator to join our Transportation Technologies team in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in administration.

Intertek's Transportation Technologies team  offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Program Coordinator is responsible for supporting the technical, production, quality, and administrative teams with any tasks and projects related to the department. 

Perform administrative duties to support the department. Develop realistic project timelines and communicate with relevant team members to keep work moving forward. 

Shift/Schedule: Monday - Friday, 8am to 5 pm 

Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What you’ll do:

Assisting with, tracking and reporting of customer activities and inquiries
Coordinate policy changes and updates
Assist with onboarding of new customers
Create and manage forms
Other duties as assigned
 
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

High school diploma or equivalent
Microsoft Office software experience including Word, Excel, Outlook
2 years' experience in office administration
Proven ability to independently plan, organize, and complete projects within established standards, objectives, and time frames
Ability to communicate effectively in both verbal (including via telephone) and written formats
Ability to work in a fast-paced, multi-tasking environment with shifting priorities
Must be customer focused and quality driven
Must be detail-oriented and able to effectively prioritize and organize workload, with efficient time management
Ability to sit and work on a computer for prolonged periods of time
Physical dexterity to perform the clerical functions which are inherent to the position, such as: data entry via computer keyboard, writing, operating a telephone, and filing