ServiceNow Senior Analyst - TPRM Developer

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

We are looking for a Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) / Third-Party Risk Management (TPRM) to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have hands-on experience configuring TPRM applications, developing custom workflows, integrations, and automating third-party risk processes while collaborating with business stakeholders and architects.

• →Design, develop, and maintain ServiceNow IRM/TPRM solutions.
• →Configure Third-Party Risk Management, Vendor Risk Management, Risk Assessments, and Issue Management.
• →Develop custom applications, workflows, Flow Designer flows, business rules, UI Policies, Client Scripts, Script Includes, and Scheduled Jobs.
• →Configure Assessment Designer, questionnaires, risk scoring methodologies, and remediation workflows.
• →Build integrations with enterprise applications using REST, SOAP, IntegrationHub, and MID Server.
• →Integrate external vendor risk platforms (SecurityScorecard, BitSight, OneTrust, Archer, etc.) where required.
• →Customize Service Portal/Employee Center experiences related to vendor onboarding and assessments.
• →Develop reports, dashboards, and Performance Analytics indicators.
• →Participate in solution design, code reviews, and technical governance.
• →Optimize platform performance and troubleshoot production issues.
• →Support upgrades, patching, and release management.
• →Mentor junior developers and establish development best practices.
• →Collaborate with architects, business analysts, security, procurement, and compliance teams.

• Third-Party Risk Management (TPRM)
• Integrated Risk Management (IRM)
• Vendor Risk Management (VRM)
• Risk Management
• Policy & Compliance
• Assessment Designer
• Service Catalog
• Flow Designer
• IntegrationHub
• Performance Analytics
• Reporting & Dashboards
• Employee Center/Service Portal

• JavaScript
• Glide APIs
• Script Includes
• Business Rules
• Client Scripts
• UI Policies
• UI Actions
• ACLs
• Scheduled Jobs
• Notifications
• Email Scripts
• Transform Maps
• Import Sets
• ATF (Automated Test Framework)

• REST APIs
• SOAP Web Services
• OAuth
• JSON/XML
• IntegrationHub Spokes
• MID Server

• Third-party onboarding
• Due diligence
• Risk assessments
• Inherent and residual risk calculations
• Vendor questionnaires
• Risk scoring models
• Issue and remediation management
• Exception management
• Continuous monitoring
• Vendor offboarding
• Regulatory compliance

• 6–10+ years of ServiceNow development experience.
• 3–5+ years implementing ServiceNow IRM/TPRM solutions.
• Experience with end-to-end TPRM lifecycle implementations.
• Strong experience with integrations and platform customization.
• Experience working in Agile/Scrum environments.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist – IRM (preferred).
• ITIL Foundation Certification.
• Agile/Scrum certification is an advantage.

• Banking & Financial Services
• Healthcare
• Manufacturing
• Retail
• Pharmaceutical
• Insurance

• CMDB and Service Graph knowledge.
• Discovery and IntegrationHub experience.
• ServiceNow Performance Analytics.

• Strong problem-solving and analytical skills.
• Excellent JavaScript and ServiceNow scripting expertise.
• Solution design and technical leadership.
• Strong communication and stakeholder management.
• Ability to mentor developers and perform code reviews.
• Experience delivering enterprise-scale ServiceNow implementations.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.