Digital Project Management Leader

Job Title, External

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Digital Project Management Leader

Job Title, Internal

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Digital Project Management Leader

Roles and Responsibilities

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Project Management (Quality, Time, Cost) SLA, Infrastructure and Operations SLA, Cloud Management SLA, Data Center Management SLA, Security Management SLA, Network Operations SLA, Systems and Server Management SLA, Storage Management SLA, Backup and Restoration SLA, Training SLA, Customer Support Operations SLA, Asset Management SLA, Vendor Management SLA, Documentation and Workflows SLA, Talent SLA, Travel SLA, Fixed Asset SLA

Key Decisions

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Project Management (Quality, Time, Cost) Program, Infrastructure and Operations Program, Cloud Management Program,
Data Center Management Program, Security Management Program, Network Operations Program, Systems and Server Management Program, Storage Management Program, Backup and Restoration Program, Training Program, Customer Support Operations Program, Asset Management Program, Vendor Management Program, Documentation and Workflows Program, Talent Program, Travel Program, Fixed Asset Program

KPI’s

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Project Management (Quality, Time, Cost) SLA Compliance, Infrastructure and Operations SLA Compliance, Cloud Management SLA Compliance, Data Center Management SLA Compliance, Security Management SLA Compliance, Network Operations SLA Compliance, Systems and Server Management SLA Compliance, Storage Management SLA Compliance, Backup and Restoration SLA Compliance, Training SLA Compliance, Customer Support Operations SLA Compliance, Asset Management SLA Compliance, Vendor Management SLA Compliance, Documentation and Workflows SLA Compliance, Talent SLA Compliance, Travel SLA Compliance, Fixed Asset SLA Compliance

Processes and Tools

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MS365 Suite, Wrike, PMP, Prince2, Scrum, Agile, Six Sigma

Job Information

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Oversees the people who lead internal information system-specific projects from initiation to delivery. Manages and prioritizes the project stream, working with internal customers to determine project definition and business requirements. Provides budget analysis, resource allocation and coordination of project activities that may be across functional areas within the organization. Assigns and monitors work of technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget. Monitors reliability and any internal issues that appear as a result of the project.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Location

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Penang, Malaysia

Your Promise

Your Contribution

Your Reward

·   I promise to learn, teach and inspire others

·   I will deliver and exhibit a high degree of honesty and integrity

·   From the Tribers I will receive appreciation and happiness

·   I promise to protect, feed and shelter all Tribers I am Responsible for

·   I will deliver passionate leadership to infectiously inspire others

·   From the Tribe I will receive a salary commensurate with my contribution

·   I promise to envision and deliver life changing Customer Experience

·   I will deliver an incredibly collaborative and empathetic attitude

·   From the Tribe I will receive a balanced life

·   I promise to remove all repetitive and wasteful tasks to save time for us to focus on learning and personal development

·   I will deliver amazing inspiration through coaching and social media broadcasting